Also one query is that KA's are searchable only when published or
else.. please respond asap...?
On Tue, Sep 2, 2014 at 11:26 AM, Abhi$hek abhi.masc...@gmail.com wrote:
FTS is working fine as required for the old articles but not working for
the newly created articles.
And also one thing
Hi Misi,
Thanks for the mail, issue got fixed. in Server Language setting was US
format and after changing that to Australia and reboot the Remedy server.
it worked just fine.
once again thanks for the date calculation.
On Tue, Sep 2, 2014 at 2:59 PM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
Hi,
I guessed as much, but a calculation should be made to work in any
environment. With the exception of a different timezone setting in this case.
Your underlying problem still seems to be a char-conversion of your timestamp,
and it would be nice to know the root cause.
What datatype did your
It could be problem with the FTS writer server plugin performance.
sent using Galaxy Nexus
On Sep 2, 2014 11:26 AM, Abhi$hek abhi.masc...@gmail.com wrote:
**
FTS is working fine as required for the old articles but not working for
the newly created articles.
And also one thing noticed that
Any clue on how to resolve it?
On Tue, Sep 2, 2014 at 1:11 PM, Mayuresh Wagh mayurbw...@gmail.com wrote:
**
It could be problem with the FTS writer server plugin performance.
sent using Galaxy Nexus
On Sep 2, 2014 11:26 AM, Abhi$hek abhi.masc...@gmail.com wrote:
**
FTS is working
I guess, the us time is mm/dd/yy, and aus time zone is dd/mm/yy. Invalid time
goes to the b-day, that what I am guessing.
// OmegaLi
-Original Message-
From: Misi Mladoniczky m...@rrr.se
Sent: 2/9/2014 15:17
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Subject: Re: Date Calculation
I wonder if this version supports ARS v6.3 ? Otherwise, which is the
version for supporting ARS V6.3.
Many thanks.
OmegaLi
2014-09-01 22:13 GMT+08:00 Luthgers, John jl...@gmx.net:
**
Hello List,
today I’m announcing the release of ARInside 3.1.1. The 3.1.x version
focuses on redesign of
Hi,
Probably true, but there should be no such issue unless there is a conversion
to a character-field somewhere. If you do it in one go into a date/time-field
there should be no issue.
Best Regards - Misi, RRR AB, http://rrr.se
I guess, the us time is mm/dd/yy, and aus time zone is
Hi,
It should be backward compatible. Just try it, you should get an error
immediately if it does not work.
Best Regards - Misi, RRR AB, http://rrr.se
I wonder if this version supports ARS v6.3 ? Otherwise, which is the
version for supporting ARS V6.3.
Many thanks.
OmegaLi
The concern now is that only KA's which are one day old are searchable only
and recent created KA's are still not searchable.
On Tue, Sep 2, 2014 at 1:20 PM, Abhi$hek abhi.masc...@gmail.com wrote:
Any clue on how to resolve it?
On Tue, Sep 2, 2014 at 1:11 PM, Mayuresh Wagh
Hi,
I've tried to perform the subject with Admin permissions but I got the
following: You do not have permission to move to the status of Cancelled.
Enter a valid Status in the Status field. (ARERR 1291115)
Does somebody know what permission I need?
BR,
Irina Solarcuka
All,
I have a requirement to perform a data extract from a simple form and
transfer to another system.
Previously I've done this via a simple runmacro process run from a desktop
- a report is used, csv is generated which is run via the windows scheduler
and then ftp'd over to the other system.
Are you trying to do this straight from the SRM:requests form? If so, you have
to go from pending to in progress, and then cancelled. That is, if you want to
follow the workflow rules. If you go straight to cancelled or closed, you will
probably get the error.
Sent from my iPhone
On Sep 2,
I once came across a tool (bunch of SQL statements) developed by BMC
Software to test the integrity of their Meta Data, It looked into areas like
unused menus, containers among other things and delete them.
Are there any such tools anyone has heard of that can be used for testing
the integrity
I will second that, this is an extremely useful tool for me and I really
appreciate your efforts to keep it alive and kicking.
-Rick
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Monday,
Based on this line from the release notes it sounds like it should probably
work fine on 6.3. Kudos to John for writing a bug fix for an ancient version of
ARS. :)
D - fixed a crash while running ARInside on a 5.x server (#133)
-Original Message-
From: Action Request System discussion
:)...that one was MY faultI've got some ancient versions sitting around
here in my environment that I'm working on getting 'shut down', but
wouldn't be able to do it effectively unless I know what they are...so
needed an ARInside on it :D
On Tue, Sep 2, 2014 at 9:35 AM, Rick Westbrock
Hi ALL,
We are trying to build an AIF form that will generate two Change Management
Tickets.
The goal is - we need to build a relationship between the two tickets.
What is the best approach? How can this be done?
Is this a customization? Does anyone know what BBT or BBP means in terms of
With a suggestion from Laurent on BMC Communities I realized that I should have
just searched for POP3 commands to find what I need and then write a quick BASH
script to log into the mailbox (hopefully I can to it via SSH instead of
telnet) and then if the result of the LIST command is greater
They seem to be in order
Dave Drake
Application Systems Analyst
ITSM Application Support
Koch Business Solutions, LP
email: david.dr...@kbslp.com | office: 316-828-6113| cell: 316-200-1991
-Original Message-
From: Action Request System discussion list(ARSList)
SLM 7.6.04
Is it possible to Configure the Data Source on SLM:ConfigDataSource for a
custom date field for one Service Target only.
Currently all Service Targets we are using use Reported Date+. We don't want
this to change.
We would like one particular Service Target to use a custom date
Wow! This email is just a little too late! An excerpt from the email I
received from BMC today!
Unparalleled access to BMC product experts, partners, service providers, and
customers for in-depth user sessions and learning labs on technical topics *
Evening with the Experts hosted by Doug
Too late for the 'early bird' rate, or too late to attend at all?
On Tue, Sep 2, 2014 at 1:07 PM, Sanford, Claire
claire.sanf...@memorialhermann.org wrote:
**
*Wow! This email is just a little too late! **An excerpt from the
email I received from BMC today!*
Unparalleled access to BMC
Early bird rate is still being offered on that email.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, September 02, 2014 2:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: ENGAGE
**
Too late for the 'early bird' rate, or too
Like others have already pointed out, the released version should work on
server version 6.3 and we’ve it running on a daily basis for an old 6.3 system
too. If you look at the download section on the arinside.org website, there is
a “supported server version” column next to each download. So
Earlybird is being offered in this email. I am going to have to check. My
window of opportunity may have already closed.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Tuesday, September 02, 2014 2:16 PM
To: arslist@ARSLIST.ORG
I know mine did.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Tuesday, September 02, 2014 2:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: ENGAGE
**
Earlybird is being offered in this email. I am going to have to check. My
Date/Time field.
On Tue, Sep 2, 2014 at 5:16 PM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
I guessed as much, but a calculation should be made to work in any
environment. With the exception of a different timezone setting in this
case.
Your underlying problem still seems to be a
what is the AR server version patch you have? Any fixes/hot fixes
applied? Was it working fine? If yes, then what are the known changes made
to the configuration or environment?
On Tue, Sep 2, 2014 at 6:20 PM, Abhi$hek abhi.masc...@gmail.com wrote:
**
The concern now is that only KA's which
Hi All,
In the above mentioned steps do we need to keep the admin server in
starting mode for upgrading the other non-admin servers ?
Thanks,
Dinesh kumar.
On Wed, Aug 27, 2014 at 11:37 PM, William Rentfrow
wrentf...@stratacominc.com wrote:
**
That's what we do. You did leave a couple of
Its 8.1.01 version.
And not working for long.
And its OOTB only.
On Wed, Sep 3, 2014 at 9:58 AM, Mayuresh Wagh mayurbw...@gmail.com wrote:
**
what is the AR server version patch you have? Any fixes/hot fixes
applied? Was it working fine? If yes, then what are the known changes made
to the
Also how can i view all the KA's of any status...draft,published...etc.
Currently i can view only published KA's with having all the required
permissions and visibility well defined.
On Wed, Sep 3, 2014 at 11:03 AM, Abhi$hek abhi.masc...@gmail.com wrote:
Its 8.1.01 version.
And not working
Hi Tauf,
I'm trying to move from Submitted-Cancelled. I've tried to perform your
suggested scenario but this fault with the same error.
BR,
Irina
2014-09-02 17:15 GMT+03:00 Tauf Chowdhury taufc...@gmail.com:
**
Are you trying to do this straight from the SRM:requests form? If so, you
have
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