Re: Email System Issue - Emails not Appending to Worklog

2016-02-08 Thread Carl Wilson
Hi Garrett, This is a keyword used in Email Templates by the email engine, this is why it is forms part of the Filter qualification by BMC. e.g. Action: Submit As is one of the label / value pairs if using email templates to create requests, one can assume BMC placed this in there so as not to

Release Milestone Phase setup, does it work?

2016-02-08 Thread jjohnson
Hi, I have created some phases related to the Deployment Milestone in ITSM 8.1, but when I go to create a new Release record and relate a Change or Activity, the Phase field is greyed out and I cannot select one of the values I created. Am I missing something or does this feature not work?

Re: Looking for a Position

2016-02-08 Thread David Charters
I did not? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, February 08, 2016 10:08 AM To: arslist@ARSLIST.ORG Subject: Re: Looking for a Position ** when I got your mail yesterday I couldn't remember seeing anything, so

Re: Looking for a Position

2016-02-08 Thread LJ LongWing
when I got your mail yesterday I couldn't remember seeing anything, so this morning I went back and looked and I don't seem to have anything from you regarding a job in Indyweird On Sun, Feb 7, 2016 at 11:27 AM, David Davis wrote: > ** Did you get that Indy job

Email System Issue - Emails not Appending to Worklog

2016-02-08 Thread Garrett Sitter
Hello everyone, We've been having problems recently with certain email messages not appending to the worklog properly even though they meet the required RBE rules. After doing some logging, we were able to narrow down the problem to the following filter: INT:RBEEML:Email-S920-PushRBEMessage

Re: Looking for a Position

2016-02-08 Thread LJ LongWing
you may have, but I didn't see it:)...might want to check in your sent itemsmaybe tell me the date and subject you sent? :) On Mon, Feb 8, 2016 at 9:55 AM, David Charters < da...@charterstechnologies.com> wrote: > ** > > I did not? > > > > *From:* Action Request System discussion

RKM issue

2016-02-08 Thread Gaju Patil
Hello All, For all knowledge articles existing in the database, what happens when the assignee group get disabled or removed ? What is the impact on existing KBA's ? Regards, Gajanand ___ UNSUBSCRIBE or access ARSlist