Applying SLM Service Targets to Previously completed tickets. (UNCLASSIFIED)

2009-08-25 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE We have new service targets that are being created but want to have the measurements applied to previous tickets. Does anyone know if this is even possible? If so how were you able to complete it? Thanks, Tim Classification: UNCLASSIFIED

Applying SLM Service Targets to Previously completed tickets (UNCLASSIFIED)

2009-08-25 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE We have new service targets that are being created but want to have the measurements applied to previous tickets. Does anyone know if this is even possible? If so how were you able to complete it? Thanks, Tim Classification: UNCLASSIFIED

Re: WWRUG09:Twitters

2009-11-16 Thread Hulmes, Timothy W Mr CTR USA IMCOM
What a great conference. I tried to keep everyone up to date with my twitter feed on the conference, weazel8. Hope all of you enjoyed it that couldn't make the conferenceCan't wait till WWRUG10 Timothy W. Hulmes -Original Message- From: Action Request System discussion

WWRUG09 Twitter Feed @weazel8

2009-11-16 Thread Hulmes, Timothy W Mr CTR USA IMCOM
What a great conference. I tried to keep everyone up to date with my twitter feed from the conference, weazel8. Hope all of you enjoyed the feed that couldn't make the conferenceCan't wait for WWRUG10 Timothy W. Hulmes

Re: WWRUG ARSLIST Awards

2009-11-18 Thread Hulmes, Timothy W Mr CTR USA IMCOM
I have some catching up to doI am averaging 1 post a year right now -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, November 12, 2009 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG

Re: WWRUG ARSLIST Awards

2009-11-18 Thread Hulmes, Timothy W Mr CTR USA IMCOM
I have some catching up to doI am averaging 1 post a year right now Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Thursday, November 12, 2009 9:11 AM To: arslist@ARSLIST.ORG Subject: Re: WWRUG

WWRUG09 Twitter Feed @weazel8

2009-11-18 Thread Hulmes, Timothy W Mr CTR USA IMCOM
What a great conference. I tried to keep everyone up to date with my twitter feed from the conference, weazel8. Hope all of you enjoyed the feed that couldn't make the conferenceCan't wait for WWRUG10 Timothy W. Hulmes

ARDBC LDAP Configuration Bind Credentials

2009-11-19 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Having trouble setting the Binding setting to connect to our Active directory. All the account information has been verified and the account has access manually. The problem we get is configuring Remedy to login with the correct security settings. Using the ldp tool I need to login using the

Re: ARDBC LDAP Configuration Bind Credentials

2009-11-20 Thread Hulmes, Timothy W Mr CTR USA IMCOM
From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On Behalf Of Hulmes, Timothy W Mr CTR USA IMCOM [timothy.hul...@us.army.mil] Sent: 19 November 2009 18:05 To: arslist@ARSLIST.ORG Subject: ARDBC LDAP Configuration Bind Credentials Having trouble

Panacea Workflow Studio (UNCLASSIFIED)

2009-03-30 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE We are looking at purchasing Panacea Workflow Studio. Does anyone have any experience with what this software has to offer? Timothy W. Hulmes Remedy Administrator Classification: UNCLASSIFIED Caveats: NONE

Upgrade to SQL 2005, Run as 90 (UNCLASSIFIED)

2009-05-05 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE I know a lot of people have commented on the upgrade to SQL 2005. My database admin has one question, is everyone doing this upgrade with a Run as 80 or Run as 90? If you are doing Run as 90 have you had any issues with the upgrade? Thanks,

Re: 2009 BMC World?? (UNCLASSIFIED)

2008-11-07 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE Before the 2008 one was changed I had also heard that the 2009 one was going to be held in Vegas. Timothy W. Hulmes -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steven Pataray

Application Statistics not working (UNCLASSIFIED)

2008-11-26 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE Anyone have any idea why there are no records being created in Application Statistics form. I have setup Application Statics in the Admin tool. I am trying to monitor a couple of different applications and have them all enabled and set to 300 second

Re: May we all find happiness in the upcoming year (UNCLASSIFIED)

2009-01-15 Thread Hulmes, Timothy W Mr CTR USA IMCOM
Classification: UNCLASSIFIED Caveats: NONE A little late with this reply, but better late than never. My favorite quote for the upcoming year. The happiest people don't have the best of everything, they just make the best of everything. Tim -Original Message- From: Action