Re: DHL/UPS integration
Thanks for the insight Rob. Good luck. Date: Tue, 26 Nov 2013 11:51:16 -0500 From: robert.schick...@compass-usa.com Subject: Re: DHL/UPS integration To: arslist@ARSLIST.ORG I am currently working on a web service integration with UPS, they do provide shipping api's. I have created WSDLs that I can successfully submit to UPS and get valid returns with cost, tracking # and label (in base64 text string) which I can decode and display the label in a view field, and I can create a hyperlink for tracking in my Remedy form. There is s 2 step process Shipconfirm and ShipAccept (submit data get rate returned Accept proposed rate) , and a single step ProcessShipment. You can find their resources here: https://www.ups.com/upsdeveloperkit/downloadresource?loc=en_US We had to use a WSDL:merge utility to combine the base WSDL and associated xsd files into a single WSDL file. My issue is that all this works when testing with SOAP UI. When I load the WSDL in Remedy web service, I can map my input fields to the appropriate elements and submit, but Remedy does not load the WSDL with the proper namespaces within the WSDL, the header section is displayed but there is no body tag and UPS rejects the submission with 'error client data' or 'xml not well formed' It seems Remedy does not interperet the WSDL file the same way most of the xml/soap tools do. If anyone has any experience/success merging or flattening WSDL and multiple XSD file any advice would be appreciated. Thanks in advance, Bob ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
DHL/UPS integration
Hello ARList, Has anyone integrated ARS with DHL or UPS shippers? The goal would be to have a form in ARS take shipping information from a typical user pushing it to UPS creating a shipping request that could be printed by the internal shipping department. What I'm curious to know is would custom software need to be created outside standard workflow using Developer Studio? thank you! Russ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Permissions Question/Problem
Thank you all for your quick and thoughtful response. I went through all of your responses and insured my permissions were correct and that the cache was flushed. Problem still exist. Started going through the work flow again and realized my logic is flawed (imagine that). The AL guide/loop is trying to modify all the records matching STATUS=0 and it should only be modifying the ones in the Submitters basket. I need to go back and correct the logic. Really appreciate the great input provided by the people on this list, it's a constant source of support. Russ Date: Tue, 10 Sep 2013 18:20:47 + From: d...@dcshq.com Subject: Re: Permissions Question/Problem To: arslist@ARSLIST.ORG ** Also the message You do not have write access to this record. : 7 Means that 'Status' (C7) field does not have modify permission of Submitter or your ID was not set to the Submitter field on Create (Default on Submitter should be $USER$ or you add $USER$ in the original create. Dale Jones DCS Raleigh, NC 919-523-6034 From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of Longwing, Lj [llongw...@usgs.gov] Sent: Tuesday, September 10, 2013 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: Permissions Question/Problem ** Russ, As Frederick says, the fields need to have Submitter Change permissions. The setting of 'Allow any user to submit' is extremely confusing, but it shouldn't be. That setting simply means that you don't need to be a member of a group with 'change' permission to be able to submit the record...you don't even need a write license to be able to write to the field on submit...but it has NOTHING to do with ability to MODIFY the record once submitted. That requires that you be in Submitter Mode Locked (which you are), that the user in question's name must be the value in field id 2, and the Submitter permission must be assigned with Change permissions. And as Misi said, it should work the same way in both clients...so you may be dealing with either a server or client side cache issue. On Tue, Sep 10, 2013 at 12:10 PM, Grooms, Frederick W frederick.w.gro...@xo.com wrote: ** Do the fields on the “Cart” form have Submitter Write permissions? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of rdg em Sent: Tuesday, September 10, 2013 1:04 PM To: arslist@ARSLIST.ORG Subject: Permissions Question/Problem ** ARS 8.1/OS=Windows Server/Custom App I have a form which is used to create user request, Allow Any User To Submit = Yes, since users will typically not have a license (Submitter Mode = Locked). The application has a read only form(control panel) which is used to create the user request. The user request are created from a list in a table field and move to Cart which is just an adjacent table field. Multiple request can be moved to the cart. This is my problem, once the user has added the needed request, I have workflow (AL guide/loop) which goes through the table, changing the status of the request so they can be approved. When I execute the ALs I get an error: You do not have write license (ARERR 8932) You do not have write access to this record. : 7 (ARERR 331) Although if I log into ARS using thick client with the same user(no license) I'm able to modify the record, executing status change with no problems/errors. I'm now confused why my workflow (Active Links) error out but doing the changes manually apart from workflow does not error. This seems very easy and straight forward - I've created many apps in the past that do similar functions. Any suggestions for correcting this problem would be very much appreciated. This is the first app I've built since a recent upgrade from 7.4 to 8.1, there are many small changes that have caused me to relearn a few things. I'm hoping this is another case of something new but maybe I'm just missing something obvious. Thank you, Russ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Permissions Question/Problem
ARS 8.1/OS=Windows Server/Custom App I have a form which is used to create user request, Allow Any User To Submit = Yes, since users will typically not have a license (Submitter Mode = Locked). The application has a read only form(control panel) which is used to create the user request. The user request are created from a list in a table field and move to Cart which is just an adjacent table field. Multiple request can be moved to the cart. This is my problem, once the user has added the needed request, I have workflow (AL guide/loop) which goes through the table, changing the status of the request so they can be approved. When I execute the ALs I get an error: You do not have write license (ARERR 8932) You do not have write access to this record. : 7 (ARERR 331) Although if I log into ARS using thick client with the same user(no license) I'm able to modify the record, executing status change with no problems/errors. I'm now confused why my workflow (Active Links) error out but doing the changes manually apart from workflow does not error. This seems very easy and straight forward - I've created many apps in the past that do similar functions. Any suggestions for correcting this problem would be very much appreciated. This is the first app I've built since a recent upgrade from 7.4 to 8.1, there are many small changes that have caused me to relearn a few things. I'm hoping this is another case of something new but maybe I'm just missing something obvious. Thank you, Russ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
iPad - your experience
Greetings ARList, I have a custom Asset Management tool which is used to track test equipment in an RD lab environment. One of our challenges is conducting routine periodic inventories. Inventories require verification of 5+ datapoints (location, correct asset labels, maintenance stickers, etc). Typically we have used a couple laptops to conduct the inventory but battery life on the laptop is always an issue. We have close to 60k sq ft of lab space which is wedged with assets. I recently developed a very light weight app which can query by asset number and allow for updates to key data. There are two tables on the form. The application works ok but is a bit buggy, especially when trying to resize the screen, which is really necessary when using an iPad. Typically you can zoom in to select or manipulate a field but when zooming out it looks like the app has been cropped fields are cut out. So, to the point. If you have any tips/pointers for iPad app development I would appreciate your thoughts. Thanks in advance, Russ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
OT: Croom Consulting
Greetings ARList, I was trying to touch base with Croom Consulting - anyone know how to get a hold of James? Or if someone is supporting ARS DB Link? Thanks, Russ Grant ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: OT: Croom Consulting
Thanks Warren. I should have mentioned I've tried to email and call - using contact information form croomconsulting.com but no response. Maybe they are on vacation??? Br, Russ Date: Fri, 21 Oct 2011 17:58:04 -0400 From: warrenbaltim...@gmail.com Subject: Re: OT: Croom Consulting To: arslist@ARSLIST.ORG ** http://www.croomconsulting.com/default.asp On Fri, Oct 21, 2011 at 5:51 PM, rdg em rd...@hotmail.com wrote: ** Greetings ARList, I was trying to touch base with Croom Consulting - anyone know how to get a hold of James? Or if someone is supporting ARS DB Link? Thanks, Russ Grant _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ -- Warren R. Baltimore II Remedy Developer 410-533-5367 _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
