Monitor REST API Jetty connections

[Fred Grooms via ARSList]

I asked this in the Communities (https://communities.bmc.com/thread/182501) , 
but have not received an response so I figured I would ask here as well.

Does anyone know how to monitor the connection pool (and possibly other 
statistics) in the embedded REST API Jetty server?

Fred



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RE: [E] DSO with and without Port

[Fred Grooms via ARSList]

What version AR Server are you running?   There is a bug in ARS 9 where DSO 
does not read the target server port.  I'm not sure which patch it is corrected 
in.

Fred

-Original Message-
From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Monday, August 6, 2018 11:35 AM
To: ARSList 
Subject: [E] DSO with and without Port

Hello Listers,

the target server runs with port mapper. For some reason some of the DSO 
transfers stopped working. The logs show that the attempts of some DSO 
transfers work because they do it on Port 1112 (Port Mapper). But the ones 
failing for some reason use port 2010 on which the source server runs…

How to explain this wired behaviour? 


Thomas
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RE: [E] Re: web service question

[Fred Grooms via ARSList]

Even without a service form you could use a service method in the web service 
to do the search

To use a straight get list method you can structure the Qualification like on 
the advanced query bar
 'Request ID' LIKE "%" + XPATH(/ROOT/getListValueInput/Request ID) + "%"

Fred

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Jason Miller
Sent: Wednesday, August 1, 2018 3:08 PM
To: ARSList 
Subject: [E] Re: web service question

At a glace of the requirement the first thing that comes to mind is to create a 
service form that has workflow to do the heavy lifting. Basically the web 
service would be written against your service form and accept their inputs. 
From there your service form would have workflow to find matching records in 
whatever way needed and then pass results back via the web service.

Jason

On Wed, Aug 1, 2018 at 2:56 PM, 
mailto:pascale.sterr...@daimler.com>> wrote:
Hi all,

This may be a very simple question, but I can’t find the way to do this.
I have a web service that I have exposed. It has 5 different values as inputs. 
But the application consuming the web service doesn’t know what values is being 
entered by the users.
The requirement is that they are expecting my web services to be able to 
retrieve the data regardless of what values are being passed in all of the 5 
fields that are in the web service.
So basically they are going to send me
Field a ==> 12345
Field b ==> 12345
Field c ==> 12345
Field d ==> 12345
Field e ==> 12345
And I have to return the data they need with whatever match was found on one or 
all those matches


So I am scratching my head now on how to do this.
I have the QBE set to anywhere on these fields but from my understanding that 
setting only affect the UI and not a web service.
I also tried to use the LIKE in the qualification but it will not allow me to 
add the “%” anywhere to make proper usage of LIKE
I am out of ideas. Any help would be greatly appreciated

So my question in simple term :
How do I make this
'Request ID' LIKE XPATH(/ROOT/getListValueInput/Request ID)
Look like
‘1’ LIKE “%12345%” so that it would return what I need

100% custom applications
ARS 7.6.4 SP2
MSSQL 2008
Mid Tier 8.1.2


Thank you,

Pascale Sterrett


If you are not the addressee, please inform us immediately that you have 
received this e-mail by mistake, and delete it. We thank you for your support.


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RE: [E] Re: Line Breaks via Remedy REST API

[Fred Grooms via ARSList]

I see the  \n  which is  correct for a line break in a json.  Is the issue that 
there should be a line break before and after the line of "Line Break?".  If so 
then the system that created the json is not converting them correctly (as they 
should also have been converted in the json to be \n

The Detailed Description really should have been   "Detailed Description" : 
“\nline break?\\nwhere is the\nLine break?\n”



From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ LongWing
Sent: Monday, June 25, 2018 10:23 AM
To: arslist@arslist.org
Subject: [E] Re: Line Breaks via Remedy REST API

Ok...so, according to 
www.json.com,
 a string need to contain "Any Unicode character except " or \ or control 
character".so, white space and enters are typically going to be considered 
a control characterso they are not allowed to be used in strings...so, 
you didn't specify what the inserted record looks like...but I suspect that 
it's cleaning out the control characters...

On Mon, Jun 25, 2018 at 9:05 AM Kevin M Candelaria 
mailto:ke...@temple.edu>> wrote:
{
"values": {

"Submitter”: “appadmin“,

"Work Log Submitter" :”Michael Jordan”,

"Detailed Description" : “\nline break?\\nwhere is the
Line break?
”,

"Incident Number”:”INC02171963”,

"Work Log Type" : "General Information",

"View Access" : “Public”
}
}
Api endpoint: api/arsys/v1/entry/HPD:WorkLog



From: ARSList mailto:arslist-boun...@arslist.org>> 
on behalf of LJ LongWing mailto:lj.longw...@gmail.com>>
Sent: Monday, June 25, 2018 9:46 AM
To: arslist@arslist.org
Subject: Re: Line Breaks via Remedy REST API

Can you give an example of a body that you are providing that it's removing 
those?

On Mon, Jun 25, 2018 at 7:28 AM Kevin M Candelaria 
mailto:ke...@temple.edu>> wrote:

Hello,



It appears that the Remedy REST API does not respect white space and line 
breaks when creating new Work Log entries. Does anyone have a solution for this 
(that preferably does not require opening Developer Studio)?
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RE: [E] How to dynamically set the WS endpoint?

[Fred Grooms via ARSList]

Technically that is what the End point from Atrium Registry setting is supposed 
to allow you to do, but I have never been able to make that work.   Possibly 
because all I have is the base AR System 

Fred

-Original Message-
From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Tuesday, June 19, 2018 8:32 AM
To: arslist@arslist.org
Subject: [E] How to dynamically set the WS endpoint?

Hey Listers,

is it possible to dynamically set the WS endpoint? Kind of sick of building 
separate filters for every stage...


Thomas 
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RE: [E] How to Change the Primary Key in a Web Service Call?

[Fred Grooms via ARSList]

I believe you have to un-map the form and then when you re-map it you will get 
the screen to select it

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Friday, May 25, 2018 10:23 AM
To: ARSList 
Subject: [E] How to Change the Primary Key in a Web Service Call?

Hello there,

we’re using a staging form for our web service. Is it possible to change the 
primary key in the Mapping Info?

At least on my system I cannot select anything...
[cid:image001.jpg@01D3F41A.4C85F1D0]


Thanks

Thomas
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RE: [E] Re: Special characters in ARS

[Fred Grooms via ARSList]

Yep …  For ARS 9  I would have expected NLS_CHARACTERSET to be AL32UTF8  (The 
Unicode value)

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Wednesday, April 4, 2018 6:57 AM
To: LJ LongWing 
Cc: ARSList 
Subject: [E] Re: Special characters in ARS

[2E266723.gif]



On Apr 4, 2018, at 1:56 PM, LJ LongWing 
> wrote:

Character set at the db?

On April 4, 2018 4:47:12 AM Thomas Miskiewicz 
> wrote:
Hi there,

We’re on ARS 9.1.03 with Oracle 12.

When I enter Avșar into the a character field I get Av¿ar after saving.

Any idea how to fix this?


Thomas
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RE: [E] What's the meaning of the AR System Server stop return codes?

[Fred Grooms via ARSList]

Standard convention is 0 = no error
137 probably means the process was forced closed by a SIGKILL

From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas 
Miskiewicz
Sent: Friday, March 23, 2018 11:13 AM
To: ARSList 
Subject: [E] What's the meaning of the AR System Server stop return codes?

Hello Listers,

when I stop an BMC AR Server I get a bunch of different return codes. 0, 9, 
137. Just to name a few. I feel like someone thinks I’m a robot. I’m not. And I 
got no clue what they mean? Do you? If not, don’t worry. The BMC Support 
doesn’t either. Raised a case two days ago. And it got pretty quiet.

EXAMPLE

INFO - Stopping ARMonitor and Processes from armonitor configuration file.
INFO - Stopping server Process [ ARSERVER ].
INFO - ProcessController Stopped.
INFO - Process Monitor Stopping server process - [ ARSERVER ] by Process 
Signalling.
INFO - Signal received :STOP_SERVER
INFO - Stopping server...
INFO - Process [ ARSERVER ] stopped with return code - [ 0 ].
ERROR - AR System-Server normal beendet
INFO - Stopping process [ BMC:DefaultJavaPluginServer ].
INFO - Process Monitor Stopping process - [ BMC:DefaultJavaPluginServer ]
INFO - Process [ BMC:DefaultJavaPluginServer ] stopped with return code - [ 137 
].
INFO - Stopping process [ BMC:DSOJServer ].
INFO - Process Monitor Stopping process - [ BMC:DSOJServer ]
INFO - Process [ BMC:DSOJServer ] stopped with return code - [ 137 ].
INFO - Stopping process [ BMC:NativePluginServer ].
INFO - Process Monitor Stopping process - [ BMC:NativePluginServer ]
INFO - Process [ BMC:NativePluginServer ] stopped with return code - [ 137 ].
INFO - Stopping process [ BMC:ARDispatcher ].
INFO - Process Monitor Stopping process - [ BMC:ARDispatcher ]
INFO - Process [ BMC:ARDispatcher ] stopped with return code - [ 137 ].
INFO - Stopping process [ BMC:FlashBoardServer ].
INFO - Process Monitor Stopping process - [ BMC:FlashBoardServer ]
INFO - Process [ BMC:FlashBoardServer ] stopped with return code - [ 137 ].
INFO - Stopping process [ BMC:EmailEngine ].
INFO - Process Monitor Stopping process - [ BMC:EmailEngine ]
INFO - Process [ BMC:EmailEngine ] stopped with return code - [ 137 ].
INFO - Stopping process [ BMC:FileDeployer ].
INFO - Process Monitor Stopping process - [ BMC:FileDeployer ]
INFO - Process [ BMC:FileDeployer ] stopped with return code - [ 137 ].
ARMonitor Stop signal sent!!


Thomas
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