Re: 7.1.0 P7 Install problems: RESOLVED

2009-10-14 Thread Rick Cook
will give you a shout, ; ). Mike L *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *strauss *Sent:* Wednesday, August 26, 2009 2:22 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** Can I assume that you

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Copits . Richard
Check the amount of memory that you have allocated in your VM.. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Tuesday, August 25, 2009 6:13 PM To: arslist@ARSLIST.ORG Subject: 7.1.0 P7 Install problems ** I have been trying

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
: 7.1.0 P7 Install problems Check the amount of memory that you have allocated in your VM.. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Tuesday, August 25, 2009 6:13 PM To: arslist@ARSLIST.ORG Subject: 7.1.0 P7 Install problems

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
running on the VM. The DB is remote. Agree? Rick -- *From*: copits.rich...@bwc.state.oh.us *Date*: Wed, 26 Aug 2009 07:41:40 -0400 *To*: arslist@ARSLIST.ORG *Subject*: Re: 7.1.0 P7 Install problems Check the amount of memory that you have allocated in your VM

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Lyle Taylor
To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** Just to eliminate that as a potential issue, we did bump up the RAM to 3 GB. Still the same problem. Windows error 1064. Rick On Wed, Aug 26, 2009 at 6:54 AM, Rick Cook remedyr...@gmail.commailto:remedyr...@gmail.com wrote: ** 2 GB

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
...@ldschurch.org Date: Wed, 26 Aug 2009 11:47:56 To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems I just tried Googling Windows error 1604. Looks like it's a common MySQL error. Are you sure you're using SQL Server and not MySQL? ;-) Lyle From: Action Request System

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Michael Latham
: Re: 7.1.0 P7 Install problems ** I just tried Googling Windows error 1604. Looks like it's a common MySQL error. Are you sure you're using SQL Server and not MySQL? ;-) Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Lyle Taylor *Sent:* Wednesday, August 26, 2009 1:48 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** I just tried Googling “Windows error 1604”. Looks like it’s a common MySQL error. Are you sure

Re: 7.1.0 P7 Install problems

2009-08-26 Thread LJ Longwing
maybe? http://www.subnixus.com/error-codes/error-1064.html _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michael Latham Sent: Wednesday, August 26, 2009 12:02 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems

Re: 7.1.0 P7 Install problems

2009-08-26 Thread strauss
@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** I am just trying to install a brand new 7.1.0 patch 6 or 7 (I have tried both) on a Win2k3/SQL2k5 VM. 3 GB RAM and appropriate patches. Lyle's response shows how little data there is out there on this problem. The installer does create

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Lyle Taylor
, since I knew he wasn't really on MySQL. Sorry if that wasn't clear. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Michael Latham Sent: Wednesday, August 26, 2009 12:02 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** Hey Lyle

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
/ *From:* Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Rick Cook *Sent:* Wednesday, August 26, 2009 1:17 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** I am just trying to install a brand new 7.1.0 patch 6 or 7 (I have tried

Re: 7.1.0 P7 Install problems

2009-08-26 Thread strauss
, 2009 1:34 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** Good thought - that was a potential issue in initial attempts. The security admins here didn't see why it should be a need, so they were reluctant to let me use a domain admin for setup, until nothing else worked. Here

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Michael Latham
26, 2009 2:22 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** Can I assume that you are running the installer while logged in to the server with the same domain or local account (with sufficient permissions) that the Remedy AR System service is going to be running under

Re: 7.1.0 P7 Install problems

2009-08-26 Thread LJ Longwing
To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** I am just trying to install a brand new 7.1.0 patch 6 or 7 (I have tried both) on a Win2k3/SQL2k5 VM. 3 GB RAM and appropriate patches. Lyle's response shows how little data there is out there on this problem. The installer does create

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
System discussion list(ARSList) [mailto: arsl...@arslist.org] *On Behalf Of *Rick Cook *Sent:* Wednesday, August 26, 2009 12:17 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** I am just trying to install a brand new 7.1.0 patch 6 or 7 (I have tried both) on a Win2k3

Re: 7.1.0 P7 Install problems

2009-08-26 Thread LJ Longwing
What is the error? _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, August 26, 2009 2:08 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** We did try to run arserver.exe from the command line

Re: 7.1.0 P7 Install problems

2009-08-26 Thread Rick Cook
*Sent:* Wednesday, August 26, 2009 2:08 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: 7.1.0 P7 Install problems ** We did try to run arserver.exe from the command line, but it errors out immediately. No output on the command line itself. Just spent an hour on the phone with a competent-sounding

Re: 7.1.0 P7 Install problems

2009-08-26 Thread LJ Longwing
The same one that happens when you try to start the service? _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Wednesday, August 26, 2009 2:59 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1.0 P7 Install problems ** Don't

7.1.0 P7 Install problems

2009-08-25 Thread Rick Cook
I have been trying for two days to install AR Server 7.1.0 Patch 7 on a Win2k3/SQL2k5 VM. I have done this a dozen times in other places without significant problems, but this one just will not install. I get an arcane Windows error (1064), there are almost no logs created, and while the DB and