Hi Rick,
If the CI is Deployed, it may have some relationships. Your error is being
triggered by a push fields to the relationships of the CIs. When a CI is
moved to In Inventory, some of its relationships may make no sense to have.
In this case, to avoid triggering this workflow (ie be correct according to
ITSM programming), it would be best to delete the relationship in Q, modify
the status, then, if and only if that original relationship will still be
desired for an asset in inventory, rebuild that relationship (or an
alternate one).
When a multi-record data change is needed, Meta-Update is a quick way to
accomplish this without changing anything at all on the server (you won't
need to disable the sandbox or change workflow).
That type of three step operation would be a snap in Meta-Update - that is:
under an hour.
A trial license is free, completely unrestricted, good for 30 days, and
comes with our Live Install service which will generally solve a business
problem for you. In this case, the Live Install would include learning and
running this two or three step script.
Cheers
Ben Chernys
Senior Software Architect
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Canada / Deutschland
Mobile: +49 171 380 2329GMT + 1 + [ DST ]
Email: Ben.Chernys_AT_softwaretoolhouse.com
Web: http://www.softwaretoolhouse.com/ www.softwaretoolhouse.com
We are a BMC Technology Alliance Partner
Check out Software Tool House's free Diary Editor and our Freebies Section
for ITSM Forms and Fields spreadsheet.
Meta-Update, our premium ARS Data tool, lets you automate your imports,
migrations, in no time at all, without programming, without staging forms,
without merge workflow.
Meta-Archive does ITSM Archiving your way: with your forms and your
multi-tenant rules, treating each root request as the tree of data and forms
that it is it is.
Pre ITSM 7.6.04? Clarify? Roll your own? No problem!
You can keep your valuable data!
http://www.softwaretoolhouse.com/ http://www.softwaretoolhouse.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips
Sent: July-08-14 00:22
To: arslist@ARSLIST.ORG
Subject: 8.1.01 modify all on computer systems to bulk update status
**
I have several hundred computer systems CI's that need to have the status
changed from Deployed to In Inventory, and there is workflow preventing a
modify all - if the sandbox is enable, a modify all is not permitted, and if
I disable the sandbox, I receive this error:
Modifying the attributes of a relationship endpoint is not allowed. :
Modifying relationship endpoint 'Source.InstanceId' attribute is disallowed
(ARERR 120143)
Anyone care to share how they do a bulk update of CI statuses?
Thanks,
Rick
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