Re: ARODBC Error

2008-05-20 Thread Benedetto Cantatore
Jase, I think I had a similar problem like yours long ago, my memory is a bit hazy. I think what the problem ended up being was specific records missing a history. So when you attempted to report on those incidents, it choked. I recommend that you run the search in the usertool, and then

ARODBC Error

2008-05-19 Thread Jase Brandon
Hello All, I have a user writing corporate reports using Excel/Remedy ARODBC to connect to prod dbase. (I know, I laughed too) :) All was fine until last week, when absolutely nothing changed (as far as I know). Using Excel and his Remedy ARODBC login, he is now unable to query HPD:HelpDesk for