Re: ARS 6.3/HD 6 Time Zone

2006-09-11 Thread Sanford, Claire
Title: RE: ARS 6.3/HD 6 "What's This" Button ** Duh!  Sometimes I should follow my own advice and read the Remedy KB first...   KM-00010950  for version 5.01  - but it fixed my problem! This is a known bug, bug id SW00171033.Workaround:Do not choose any Time Zone setting in Tools/Options

Re: ARS 6.3/HD 6 - Time Zone

2006-09-11 Thread McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: ARS 6.3/HD 6 - Time Zone ** Claire: One more question, what time zone is set on the server? James McKenzie L-3 GSI   -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday

Re: ARS 6.3/HD 6 - Time Zone

2006-09-11 Thread Sanford, Claire
I forgot to change the subject line Ok, I am really not liking the new (old new) version... Somehow I changed the time in Remedy, in the admin tool? In the user tool I had the time zone set to GMT -6 CST (US/Chicago) When it is 1:03pm on the server, the Remedy Admin tool shows 5:03p