e
> From: "Sanford, Claire" <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, January 30, 2008 6:42:03 AM
> Subject: Re: Email engine (6.03, Solaris8, Oracle9)
>
> In case I am missing something... Don't you need the field ID numbers
> alon
in
production ;)
Ray Gellenbeck
around since 3.x
- Original Message
From: "Sanford, Claire" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, January 30, 2008 6:42:03 AM
Subject: Re: Email engine (6.03, Solaris8, Oracle9)
In case I am missing something... Don&
evelID!: Basic
>
> !AssetID!:
>
> !ForeignNational!: No
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen
Sent: Wednesday, January 30, 2008 5:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: Email engine (6.03,
Hi Ray,
In order for Remedy to parse the incoming messages you need to set the
"Email Action" field on the AR System Email Mailbox Configuration form
record for the Incoming mailbox to "Parse".
Also, you would need to restart the email engine to read any
configuration changes you made to the Mail
We've not had to use email for incoming requests in the past, so bear with a
faily new (and hopefully simple) question. We are now using the email output
from a different system and trying to automate the ticket-creation process
behind the scenes by parsing this email into a ticket. We had the
We've not had to use email for incoming requests in the past, so bear with a
faily new (and hopefully simple) question. We are now using the email output
from a different system and trying to automate the ticket-creation process
behind the scenes by parsing this email into a ticket. We had the
6 matches
Mail list logo
