ITSM 7.6.4 - sharing searches

2012-10-08 Thread Logan, Kelly
Is there an easy way to share a search, which I've created, with others now that we're on the browser client? (One department wants to search on Work Orders, and since all of the detail fields are unlabeled, they have no realistic way to make the search themselves.) Kelly Logan, Sr. Systems

ITSM 7.6.4 - sharing searches

2012-10-08 Thread patchsk
Did you look at ar central preferences form. I believe there is a form to store searches which you can use for your purpose. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com

Re: ITSM 7.6.4 - sharing searches

2012-10-08 Thread Karthik
If you know how to create a web report from the report console, there is an option to specify the type of report, public or private. If you select public, anyone should be able to access and run the report -Karthik On 8 October 2012 20:28, patchsk vamsi...@gmail.com wrote: Did you look at ar

Re: ITSM 7.6.4 - sharing searches

2012-10-08 Thread Logan, Kelly
this email in error please notify the sender, and delete the message from your computer. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Sent: Monday, October 08, 2012 11:10 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 - sharing searches

Re: ITSM 7.6.4 - sharing searches

2012-10-08 Thread Reiser, John J
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly Sent: Monday, October 08, 2012 1:56 PM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Re: ITSM 7.6.4 - sharing searches ** The closest I've found so far is going into 'AR System Searches Preference' and making a copy of the search I saved for each

Re: ITSM 7.6.4 - sharing searches

2012-10-08 Thread Logan, Kelly
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent: Monday, October 08, 2012 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 - sharing searches ** Kelly, I think the Defined Search in the form properties will allow you to create a search that anyone with filed/form permissions can use

Re: ITSM 7.6.4 - sharing searches

2012-10-08 Thread patchsk
Sorry I was referring the Search Preferences form only. I was not able to remind the actual form name. It that is too much work then how about creating this search and making it available to all users through Defined Searches in the Form View properties?