Re: Interactive Intelligence Call Center Software Solution

2009-11-24 Thread Rabi Tripathi
--- On Mon, 11/23/09, Tony Worthington Tony.Worthing Ok, thanks Tony. --- On Mon, 11/23/09, Tony Worthington tony.worthing...@kohls.com wrote: From: Tony Worthington tony.worthing...@kohls.com Subject: Re: Interactive Intelligence Call Center Software Solution To: arslist@ARSLIST.ORG Date

Interactive Intelligence Call Center Software Solution: any opinion?

2009-11-23 Thread Rabi Tripathi
This tool promises a lot: http://www.inin.com/ProductSolutions/Pages/default.aspx Does anybody have any opinion? Anybody integrated any of its capabilities with Remedy? Thanks. ___ UNSUBSCRIBE or access

Re: Interactive Intelligence Call Center Software Solution: any opinion?

2009-11-23 Thread Tony Worthington
| office: (262) 703-7763 | e-mail: tony.worthing...@kohls.com From: Rabi Tripathi ars_l...@yahoo.com To: arslist@ARSLIST.ORG Date: 11/23/2009 10:48 AM Subject: Interactive Intelligence Call Center Software Solution: any opinion? Sent by: Action Request System discussion list(ARSList) arslist

Re: Interactive Intelligence Call Center Software Solution

2009-11-23 Thread Rabi Tripathi
On Mon, Nov 23, 2009 at 11:54 AM, Tony Tony, What features do you use? On Mon, Nov 23, 2009 at 11:54 AM, Tony Worthington tony.worthing...@kohls.com wrote: ** We use i3 here. We have a plan to eventually integrate but haven't gotten there yet. I would also be interested to know if anyone

Re: Interactive Intelligence Call Center Software Solution

2009-11-23 Thread Tony Worthington
| Kohl?s Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: tony.worthing...@kohls.com From: Rabi Tripathi ars_l...@yahoo.com To: arslist@ARSLIST.ORG Date: 11/23/2009 11:39 AM Subject: Re: Interactive Intelligence Call Center Software