RE: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

2018-03-08 Thread Mueller, Doug
Thomas and Ryan, Note that Thomas indicated he is NOT using the ITSM applications but just AR System as a platform. So, the issue you describe where we optimized license consumption so that looking at an overview console does not obtain application licenses until you go into that application

Re: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

2018-03-08 Thread Thomas Miskiewicz
Thanks Ryan - Misi, Misi, Misi - can I have an eval license of the RRR please? Thank you Thomas > On Mar 8, 2018, at 7:11 PM, Nicosia, Ryan J CTR USSOCOM SOCOM J631 > wrote: > > Thomas, > > It is a known issue and Doug Mueller (BMC) even acknowledged it is a

RE: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

2018-03-08 Thread Nicosia, Ryan J CTR USSOCOM SOCOM J631
Thomas, It is a known issue and Doug Mueller (BMC) even acknowledged it is a problem with how the consoles are causing license consumption even though a user isn't in that console. For example, we found a number of users who were consuming asset licenses having never even logged into the