UNCLASSIFIED

We have used Veritas clustering with ARS 6.3 patch 21, Help Desk 5.5,
SLA 5 on Windows 2003 server with a SQL database since February 2005.  
It works great; in 3 years, Remedy has not been unavailable for more
than 30 minutes.  If a server has an issue, it is failed over to the
inactive cluster node.

The installing was not so much tricky as required documenting and
patience because all of the installs had to be run 3 times.

I can provide more details if needed.

Sandra Hennigan

Enterprise Remedy Administrator



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of pintu mallick
Sent: Wednesday, April 30, 2008 3:41 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Application Cluster


** Hi All,

Is it possible to configure Remedy Application Cluster OR Remedy Server
Group is the only solution from BMC for HA [High Availability].

Thanks & Regards,

Pintu




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