Re: Remedy Approvals - Multiple Approvers 5

2015-07-05 Thread Satpal Singh Ply
Hello Claire, I am considering scenario, where you have five different people already in your list. 1) Create Approval Chain and attach Service Level process to it. 2) Create Approval Mapping for same Service Level process and SRD. a) If approvers should trigger at the same level then create

Remedy Approvals - Multiple Approvers 5

2015-07-05 Thread Sanford, Claire
I have been asked to create a service that will be required to have 5 different people approve it before it can progress from stage to stage. Is this possible? I've looked and the closest I can find is to make the rule so that All Must Sign It can't be that easy, can it? ITSM 7.6.04 ITSM

Re: Remedy Approvals - Multiple Approvers 5

2015-07-05 Thread Ashish Pandey
Are they static or dynamic approvers ? What I understood from your email is the requirement is to get 5 levels of sequential approval ? Thanks, Ashish Pandey ITSM Consultant On 06-Jul-2015 12:19 pm, Sanford, Claire claire.sanf...@memorialhermann.org wrote: ** I have been asked to create a