Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread Dwayne Martin
Hello everyone, We are at AR System 7.01 p2, and User tool 7.01 p3 (Linux server, Oracle 10.2 db). If we try to install Resource 25 on a PC we get: R25 requires the run-time version of Crystal reports 8.5.0.217, but an earlier version is installed on your PC. Cr 8.5.0.217 is required if you

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread Pierson, Shawn
Of Dwayne Martin Sent: Monday, August 20, 2007 10:34 AM To: arslist@ARSLIST.ORG Subject: Remedy and Resource 25 Crystal Reports incompatability Hello everyone, We are at AR System 7.01 p2, and User tool 7.01 p3 (Linux server, Oracle 10.2 db). If we try to install Resource 25 on a PC we get: R25

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread patrick zandi
a 1904 error is the error saying Go to ODBC Settings on the box and fix me Go to ODBC settings, on that box. If ar system ODBC is not listed add and select Remedy ODBC connection. Put in server name Put in userid Put in Password Select only the middle 2 check boxes -- only.. Apply Try again by

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread patrick zandi
Oh and this is set at the user on the box.. not the admin. I have found that as an admin it makes no diff On 8/20/07, patrick zandi [EMAIL PROTECTED] wrote: a 1904 error is the error saying Go to ODBC Settings on the box and fix me Go to ODBC settings, on that box. If ar system ODBC is

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread Dwayne Martin
] Subject: Re: Remedy and Resource 25 Crystal Reports incompatability To: arslist@ARSLIST.ORG I get this same error and BMC is working on it, but there is no resolution. They can't reproduce this error, and even on some of the machines in my office we don't get the error. -Original Message

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread Pierson, Shawn
To: arslist@ARSLIST.ORG Subject: Re: Remedy and Resource 25 Crystal Reports incompatability Patrick, thanks for your suggestion, but we are still getting the same error. Shawn, do you have a ticket number on that? I'd like to pass it on to the guy working on my problem. Dwayne Original message

Re: Remedy and Resource 25 Crystal Reports incompatability

2007-08-20 Thread Dwayne Martin
Thanks! I'll pass this on. Dwayne Original message Date: Mon, 20 Aug 2007 13:00:38 -0500 From: Pierson, Shawn [EMAIL PROTECTED] Subject: Re: Remedy and Resource 25 Crystal Reports incompatability To: arslist@ARSLIST.ORG Dwayne, Mine is Issue ISS03136715. It's assigned to a guy