ITSM 764 sp2
ARS 764 sp2
Midtier 8.1sp2
Weblogic 10
IE10

Trying to search arslist but it keeps timing out.

We are having an issue where users are getting the Session Timeout error. We 
have checked all of the load balancers and everything appears to be correct. We 
this happens after a long period of time. Users are currently in and have been 
for about 15 hours. Two days ago we reset everything and the users were able to 
stay connected for about 20 hours and then many of them started getting kicked 
out and could not get back in. After some time the issue clears up and users 
are back in. We have a 20 minute timeout in the mdidtier for security reasons.

Environment:
Two load balancers. The LB in from of the 4 weblogic server's is sticky. The LB 
in from of the 2 ARS server's is not stick but we have the Life Span enabled in 
the mistier.

Looking for some way of further debugging where the issue is.

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