We have the aremail engine running. We can trace a specific email through our relay, all the way to the /var/mail/incomingmailboxname. I can watch the email engine parse the mail box, create the .lock file, remove the .lock file. The issue is that when I look for the email in ARS, or search for ticket created from these emails, they are not in. There is not a corresponding message in the email error form. The darned email just disappears. Has anyone seen this, and maybe have a solution they could share.
These emails are from my customers and losing them with no returned error to them is causing me issue ;-) Setting logging from SEVERE to FINER only caused the email engine to lock up and stop processing emails altogether. I can recreate this issue at will for certain clients, but not all clients are experiencing. many many many emails do make it into the email message form. Any help is appreciated. Roger _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"