Old Remedy 6.3 data

2019-08-15 Thread Sanford, Claire
Hey Old Friends! We have an old Remedy server that is strictly an archive. We have people ask for ticket info a few times a year or so. We have been told that we have to upgrade the server. Since the old server is 32bit and the new one is 64bit, they are telling me I have to reinstall the

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-15 Thread Ian.Trimnell
Hi Claire, Same here. We had our Remedy system (7.5) on a Windows 2003 server which had to go. The last supported part of AR System – a custom IT Ordering System – was moved to a SCSM-based setup earlier this year so I was forced to shut it all down. (We had been running since 1998 on

Re: Old Remedy 6.3 data

2019-08-15 Thread LJ LongWing
Carina, If I'm not mistaken, they aren't using Remedy anymore (moved to another solution)so Remedy for them is just in mothballs wanting/needing as little time/effort as possible. On Thu, Aug 15, 2019 at 12:54 PM Burns, Carina wrote: > If it’s a custom app, why not import the defs with

RE: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-15 Thread Sanford, Claire
Yes, we moved to another solution. I enjoy learning the new stuff, but I miss the comfort of what I knew like the back of my hand. We have people come back for change records etc for legal things periodically and have to keep it. Thank you! Claire From: ARSList On Behalf Of LJ LongWing

RE: Old Remedy 6.3 data

2019-08-15 Thread Burns, Carina
If it’s a custom app, why not import the defs with Designer Studio then DDM the records off the old ARSystem with migrator? Just be sure your database/system can handle that volume of data. I did that for our legacy custom help desk app (built on 4.3 and upgraded thru 8.1) and it’s all

Re: Old Remedy 6.3 data

2019-08-15 Thread LJ LongWing
Your option I think is to simply stop using Remedy at that point and just access the data at the DB levelif you want to use the Remedy Application, you need the Remedy application though. On Thu, Aug 15, 2019 at 12:12 PM Sanford, Claire < claire.sanf...@memorialhermann.org> wrote: > Hey Old