Hello All,
We are currently running CLM 3.0 which contains additional cloud data that
is not present in Atrium 8.0. We initially tried to use the CMDBDriver
utility, but since its version specific we have been unsuccessful.
The issue we are having is that the source Atrium has certain CMDB
exte
Thanks for the reply John. Unfortunately, DSO is not an option due to the
way our infrastructure is setup.
-Jared
On Thu, May 2, 2013 at 8:43 AM, Roger J wrote:
> **
> The easiest way to accomplish this transfer is by using DSO.
> -Original Message-
> From: Jared Dean
&
My customer is asking for the ability to add the functionality of adding a
worklog entry when a user attaches a file to the ticket. Is that possible?
--
Regards,
J. Dean
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My customer recently asked me if the time that a ticket has been ticking
can be reset when the status has changed or a specific work log entry is
added.
Is that possible?
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Regards,
J. Dean
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-I'm wondering if there is the capability for a pop-message to run at a
specific interval out of the box or does this need custom coding. I have
the pop-up in Active Links and the interval in Escalations. I need to merge
the two,lol
Running AR 7.6.04 with customization
--
Regards,
J. Dean
--
AR
p-Up Messages in the Incident Module
>
> Jared,
> I don't know if 7.6.04 has Interval execute condition for AL's, but I know
> 8.x and 9.x do.
>
> On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote:
> -I'm wondering if there is the capability for a pop-message
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