RE: Email template question

2019-10-11 Thread Carl Wilson
Hi, I have responded on Communities. -- Kind Regards, Carl Wilson From: ARSList On Behalf Of Roger Justice via ARSList Sent: 09 October 2019 19:05 To: arslist@arslist.org Cc: rjust2...@aol.com Subject: Email template question My

Re: Email Template Question

2009-10-09 Thread Kelly Logan
Hello Mark, If I remember correctly, standard text email templates process line by line. For a value that spans multiple lines, you can encase the value with bracketed dollar signs like this: [$$ value here $$]. Or to use your example: Symptom Description !536870930!: [$$This is a

Re: Email Template Question

2009-10-08 Thread Chowdhury, Tauf
Mark, Not sure if this would work but did you try moving that field to a section in between 2 fields. Maybe the system would take that into consideration. Not sure though... Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request