Re: [Arsperl-users] Bulk transaction

2010-05-21 Thread Thilo Stapff
Somehow I can't really believe this. After all, the "User is already ..." must come from somewhere. Did you really verify that the entry was indeed modified? You should check $ars_errstr after *every* API call, to determine exactly where the error occurs: my $connection = ars_Login($server,$u

Re: [Arsperl-users] Bulk transaction

2010-05-21 Thread German Valenzuela
Thanks Alex and Thilo by the answers. Thilo I will check about the licenses. But, when I comment the ars_BeginBulkEntryTransaction and ars_EndBulkEntryTransaction in my code the ars_SetEntry works. The code is my $connection = ars_Login($server,$user,$pass,undef,undef,1,undef); #ars_BeginBu

Re: [Arsperl-users] Bulk transaction

2010-05-21 Thread Thilo Stapff
Hi, the message "User is currently connected from another machine" probably means that a user tool connection to the same remedy server with another IP address already exists. This is just like connecting with two user tools form different machines with same user account, which is prohibited f

[Arsperl-users] Bulk transaction

2010-05-20 Thread German Valenzuela
Hi somebody has used ars_BeginBulkEntryTransaction and ars_EndBulkEntryTransaction? I'm trying to use, but an error occur, the message is 'User is currently connected from another machine' These functions, work like a database transaction? Thanks -- German Valenzuela Prill Tecnologia +55 (21) 8