Re: [Arsperl-users] list available cti's in a particular schema

2007-09-27 Thread George
Michiel Beijen wrote: > This was from the top of my head; please double check the field names. > I usually first create my search in the User Tool and then use that to > create my Perl script. Hi Michiel, Thanks for your help - I was able to get the data out the schema. Cheers! George --

Re: [Arsperl-users] list available cti's in a particular schema

2007-09-25 Thread Michiel Beijen
Hi George; it depends on what application you actually use on top of AR System. For Remedy ITSM 5 and 6; the categorizations are stored in the SHR:Categorization form (or "schema" as it is called in the API).. Make your qualification search for something like Status = Active AND (Keyword = All OR