Hello,

I have started using Artemis for the first time as a way to overlay next-gen
sequencing data onto annotated bacterial genomes. It has the capability of
doing everything that I need it to do, but I am having trouble with my own
custom user plots. It is probably something that I am doing wrong, but I
just can't seem to figure it out on my own! Any clues would be greatly
appreciated.

I am using Artemis 10 standard release, with Java 6 update 10, on Window XP
professional SP 2, fully updated.

Artemis appears to be working well. To confirm this I downloaded the
supplementary data from http://www.biomedcentral.com/1471-2164/9/364, and I
was successfully able to open and view the custom user plots on the provided
gbk file.

However, I am unable get my own custom user plots to be successfully opened
in Artemis. I am creating these on a separate machine (running RHEL 5),
copying the space delimited format seen in the above data set. I do not get
any error messages, the plots just don't display. I think this might be an
EOL/encoding issue because if I attempt to modify the user plots downloaded
above (using either word, notepad, wordpad, or excel but saving as "text"),
then these also fail to load.

I have tried without success:

* renaming the file
* unix2dos before binary transfer to the windows box.
* unix2dos before ascii transfer to the windows box.
* opening the file using windows/word/notepad/excel and pasting/saving to a
new text file.

According to the "file" program on unix, the downloaded data and the post
unix2dos custom data have the same encoding, so I don't really know where to
go from here. I have been through Google, and through the archives for this
mailing list without success - so either I am doing something completely
moronic, or no one else in the world is having this issue!  Any
help/suggestions/flames (do people still say "flame"? =) ) would be greatly
appreciated.  I need to get this working on a Windows system, because that's
what the end users of this data will be using.

Cheers,
Nicole.
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