Hi,
Further to my emails on the user list regarding trying to get our
HMM/Bayes working better I have turned on blocking and am doing my best
to keep on top of reclassifying mistakes.
As a result I've got a block report coming to me every 4 hours of
everything that has been blocked which leads me to 3 issues.
1) Although the frequency is set to 4 hours there is no way I can set it
to only report on last then 1 day - it appears fractions are ignored in
the report request. Would it be possible to have the report request
process the first digit after the decimal? At least then I'd be able to
generate reports an specify it in 2.4 hour blocks rather than 24 hour
blocks.
2) I've filtered out none bayes/hmm blocks. When an email address has a
blocked message, the header for that email address is included in the
report even when all of the emails have been filtered from the display
and it says "found no blocked messages". Would it be possible to have
the header for each email address included only if there are blocked
messages to be displayed on the report?
3) Finally, I have two particular customers who were being affected
badly by HMM/Bayes blocks so I have had to set them as test mode for
HMM/Bayes. Unfortunately this means that they don't appear on the block
report so I can't correct the mistakes. I would like to suggest that if
anything is set on test mode such as this there needs to be an admin
report so that work can be done to get them off test mode. This could be
as simple as including them on the block report with something to
identify them as test mode. Leaving as is will be training the database
the wrong way and my only options are to grep the mail logs or trawl
through the spam corpus looking for anything out of place.
All the best,
Colin Waring.
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