Hello Team,
We extended AbstractManagerEventListener and wrote our logic in it for end
user(Customer) to agent (CSR) calls. It has very specific business logic to
Customer to CSR communication.
In short we have wrote routing logic for Customer to CSR in our
AbstractManagerEventListener class.
No
just to make it short
take a look at the link- / unlinke-event (bridgeevent)
regards,
yves
Am 10.12.2015 um 13:11 schrieb aditya barve:
Hello Team,
We extended AbstractManagerEventListener and wrote our logic in it for
end user(Customer) to agent (CSR) calls. It has very specific business
