On 01/08/2013, at 2:20 PM, Zoltán Fekete bl...@gyoz.info wrote:
2013/8/1 Joshua Colp jc...@digium.com
Larry Moore wrote:
On 31/07/2013 8:08 PM, Joshua Colp wrote:
Zoltán Fekete wrote:
Thank You Larry!
I have discussed with my provider. They are not able to insert the
T38MaxBitRate
Hi,
Our queue members are Local channels, thus when dialing the agent, the
dialplan will do several stuff including:
Set(CALLERID(name)=${CALLERID(name)}:Sales)
UserEvent(something,data: ${bunch-of-data-in-some-format})
Dial(SIP/final-agent-phone,timeout,A(Sales))
The UserEvent will be picked
Dear Mitch,
Thank you so much. This partly solves my problem by a great deal, as
we'll send a message to the agent immediately on picking the call. As
the agents are local SIP channels, I will attempt looking up the
caller's name (if it exists in our database) and set it prior to
entering the
Dear Tiago,
Thanks for your answer, but I have a few questions.
Do you use queues? We are operating a call centre with several queues,
so I don't see how we would use the Dial command. When a call comes
in, we enter the caller (depending on what options he has selected)
into a queue. Do you have
Hi,
You just said you use Local channels. Local channel is a dialplan that has
a Dial() to a sip device?
We use queues, and have a queue-macro that sends the UserEvent upon
bridging the call...
On 4 August 2013 16:41, Timothy Smith timotsm...@gmail.com wrote:
Dear Tiago,
Thanks for your
I recently had high load average due to disk usage (IO) . I use
mixmonitor() to record to tmpfs and moved mysql to a different disk
(realtime, cdr etc).
Load average is now better.
On 31 July 2013 19:45, Paul Belanger paul.belan...@polybeacon.com wrote:
On 13-07-29 10:22 AM, Eduardo Leones
