Re: [asterisk-users] Call Center SoftPhone with Auto Answer

2007-09-17 Thread Ed Pastore
On Sep 17, 2007, at 11:11 AM, Joao Pereira wrote: But still, the user can choose not to answer the phone. I want to force the users to accept the calls. Wouldn't that be the same as paging/intercom, then? http://www.voip-info.org/wiki/view/Asterisk+Paging+and+Intercom

Re: [asterisk-users] Tuning a ZyWALL for Asterisk

2007-08-27 Thread Ed Pastore
Anyone? On Aug 24, 2007, at 3:35 PM, Ed Pastore wrote: I understand this question is over-broad, but hopefully you can have patience with a newbie and toss me a bone... I am in the testing stage of deploying Asterisk. I have successfully configured it to work behind the NAT of my ZyXEL

[asterisk-users] Tuning a ZyWALL for Asterisk

2007-08-24 Thread Ed Pastore
I understand this question is over-broad, but hopefully you can have patience with a newbie and toss me a bone... I am in the testing stage of deploying Asterisk. I have successfully configured it to work behind the NAT of my ZyXEL ZyWALL 35 firewall. However, I think there is a lot of

[asterisk-users] Stable-Stable Asterisk

2007-08-23 Thread Ed Pastore
Hi, folks. I've been on the Asterisk Announce list for a while now, and it seems to me that the release versions of Asterisk are a bit bleeding-edge. They qualify as stable, but I wouldn't call them production stable since half the time a new one comes out, a fix for it comes out the next

[Asterisk-Users] Re: [EMAIL PROTECTED]: SIP for testing?

2005-07-22 Thread Ed Pastore
D'oh... now I see it on the end. BYOD-Lite is still $5.95. Never mnd. Sorry. :) On Jul 22, 2005, at 12:47 PM, Ed Pastore wrote: Hi. As recommended by this list, I am setting up [EMAIL PROTECTED] in order to start learning what I need to learn in order to start learning how

[Asterisk-Users] [EMAIL PROTECTED]: SIP for testing?

2005-07-22 Thread Ed Pastore
Hi. As recommended by this list, I am setting up [EMAIL PROTECTED] in order to start learning what I need to learn in order to start learning how to learn how to learn Asterisk, VOIP, telephony, etc.. Or something like that. :) I am following the wonderful instructions on:

[Asterisk-Users] Lost in AAH Setup

2005-07-22 Thread Ed Pastore
Hi folks. Thanks for having patience with a newbie... I am going through the setup exercise at http://chayden.net/Asterisk/SeUpAsteriskAtHome.htm I am trying to do it all on BroadVoice since this is just experimental, and the 100 minutes of outgoing from them should be enough for now. So I

Re: [Asterisk-Users] SoftPhones: Bad, or just bad QoS?

2005-07-15 Thread Ed Pastore
On Jul 14, 2005, at 11:20 PM, Time Bandit wrote: Is the problem that the technology isn't mature, that the load on the computer is too high, or simply that it doesn't work well in a poorly designed network? YMMV. I like the portability of a softphone, but sound may jitter because of other

Re: [Asterisk-Users] Systems Admin; Telecom Newbie - What do I need?

2005-07-14 Thread Ed Pastore
Thanks for all the great help! I finally feel a little grounded when thinking about this stuff... at least enough to put a ballpark figure on my budget, anyway. But as I think about it a little more, one huge question appears to me... do I need to massively expand my network? I had

Re: [Asterisk-Users] Systems Admin; Telecom Newbie - What do I need?

2005-07-14 Thread Ed Pastore
On Jul 14, 2005, at 11:54 AM, Adam Goryachev wrote: Use a phone like the polycom IP301/501/600 which has a built-in 2 port 10/100 switch. ie, take the existing cable and plug it into the phone, then take a second cable, connect one end to the phone, and the other to your PC. No need for any

[Asterisk-Users] SoftPhones: Bad, or just bad QoS?

2005-07-14 Thread Ed Pastore
Hi again, folks. I've been getting feedback from this list and elsewhere that softphones are generally not considered good enough for hardcore business use. Can someone point me to where I can find more detail on this debate? Is the problem that the technology isn't mature, that the load

Re: [Asterisk-Users] Systems Admin; Telecom Newbie - What do I need?

2005-07-13 Thread Ed Pastore
Thanks for all the great replies. I guess I over-asked my question (since so many kept popping up). For now, what I really need to determine is what I need to budget for a full implementation. Unfortunately, I don't have time now to do testing and analysis... I just need to get my budget

Re: [Asterisk-Users] Systems Admin; Telecom Newbie - What do I need?

2005-07-13 Thread Ed Pastore
Thanks, that's great stuff, Wiley. On Jul 13, 2005, at 2:20 PM, Wiley Siler wrote: How many users are being supported again? About 50 users or fewer. But I suppose there are some more lines lying around for conference rooms and such. Right now, I think we have 20 POTS lines on our

[Asterisk-Users] Systems Admin; Telecom Newbie - What do I need?

2005-07-12 Thread Ed Pastore
Hi, folks. I am planning on implementing Asterisk in 2006, and need to budget for it now, so I need to know what I'll need to get. My company has about 50 users, and is currently languishing on a very old Comdial PBX. All of our client computers are Macs; our servers are mostly OS X, with