Re: [asterisk-users] Call Center

2015-08-01 Thread Goke M Aruna
what about astercc? Regards On 1 Aug 2015 18:57, Murthy Gandikota murth...@hotmail.com wrote: Hi All Has anyone used Asterisk for a Call Center operation? What I mean is: given a list of phone numbers, can Asterisk dial each number, play a message and accept some DTMF? I ask because I am an

[asterisk-users] screen capture for asterisk call center solution

2013-12-20 Thread Goke M Aruna
Hi all, Can someone suggest a good solution on agent screen capture in asterisk call center? open source preferred but cheap offer is welcome too. Regards -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com

Re: [asterisk-users] screen capture for asterisk call center solution

2013-12-20 Thread Goke M Aruna
Thank you AJ, Just want to know from people who uses asterisk as call center solution, how and what screen capture solution / applications are in use. Regards On 20 Dec 2013 11:06, A J Stiles asterisk_l...@earthshod.co.uk wrote: On Friday 20 December 2013, Goke M Aruna wrote: Hi all, Can

Re: [asterisk-users] screen capture for asterisk call center solution

2013-12-20 Thread Goke M Aruna
Thanks AJ, The capturing of agent activities on their desktop by the supervisor. Regards On 20 Dec 2013 12:18, A J Stiles asterisk_l...@earthshod.co.uk wrote: On Friday 20 December 2013, Goke M Aruna wrote: Thank you AJ, Just want to know from people who uses asterisk as call center solution

Re: [asterisk-users] screen capture for asterisk call center solution

2013-12-20 Thread Goke M Aruna
Thanks Dardini. On Fri, Dec 20, 2013 at 1:39 PM, Leandro Dardini ldard...@gmail.com wrote: Just use VNC... 2013/12/20 Goke M Aruna gok...@gmail.com Thanks AJ, The capturing of agent activities on their desktop by the supervisor. Regards On 20 Dec 2013 12:18, A J Stiles asterisk_l

Re: [asterisk-users] screen capture for asterisk call center solution

2013-12-20 Thread Goke M Aruna
hello AJ, Can I benefit from that code of yours? regards On Fri, Dec 20, 2013 at 4:56 PM, A J Stiles asterisk_l...@earthshod.co.ukwrote: * THIS IS NOT WHERE YOUR REPLY GOES * On Friday 20 December 2013, Goke M Aruna wrote: Thanks AJ, The capturing of agent activities

[asterisk-users] Call in the queue to listen to the Channel

2012-08-14 Thread Goke M Aruna
hello all, I have call queue management system where all call comes in, put in the queue while the caller speak with the online support team / teacher. However, my major concern is those under MOH (in the queue) will not be able to listen to the teacher until their turns and this is required. my

Re: [asterisk-users] Call in the queue to listen to the Channel

2012-08-14 Thread Goke M Aruna
hello Carlos, Thanks. I will try that and give back later. Regards On Tue, Aug 14, 2012 at 6:49 PM, Carlos Chavez cur...@telecomabmex.comwrote: On Tue, 2012-08-14 at 18:43 +0100, Goke M Aruna wrote: hello all, I have call queue management system where all call comes in, put

[asterisk-users] any working calling card solution open source

2012-07-16 Thread Goke M Aruna
hi all, Can someone give me information on any open source asterisk calling card solution? I have laid my hands on astpp, astcc, asterisk-prepaid-0.3.1, agi-ccard.agi without luck. I guess my problem is Asterisk-perl I will be glad for a quick response. Regards --

Re: [asterisk-users] any working calling card solution open source

2012-07-16 Thread Goke M Aruna
M Aruna gok...@gmail.com wrote: hi all, Can someone give me information on any open source asterisk calling card solution? I have laid my hands on astpp, astcc, asterisk-prepaid-0.3.1, agi-ccard.agi without luck. I guess my problem is Asterisk-perl I will be glad for a quick

Re: [asterisk-users] Best Scripting Language

2011-04-01 Thread Goke M Aruna
Can you give me a reference on how to compile perl? Thanks On 4/1/11, Danny Nicholas da...@debsinc.com wrote: I'm going to vote for PERL as well. C is not a scripting language. Also keep in mind that you can compile PERL into C for your hundreds of calls per second box. -Original

[asterisk-users] Using asterisk and icecast for live audio streaming.

2011-01-19 Thread Goke M Aruna
Hi all, Can someone give me a direction on how to use asterisk and icecast or any other apps for a live audio cast? The audio feed is external to the asterisk server. Voip-info.org is not detailed on this. Thank you -- _ --

Re: [asterisk-users] Asterisk Exchange - a waste of money?

2010-12-09 Thread Goke M Aruna
can someone give more eduaction to me about what the asterisk exchange is all about? thanks On Thu, Dec 9, 2010 at 5:43 AM, Sevana Oy sa...@sevana.fi wrote: Hi, A couple of months ago we registered our product AQuA at Asterisk Exchange. We were told that it collects like 14K visitors per

Re: [asterisk-users] Implementing Asterisk on a WAN or an Intranet

2010-05-30 Thread Goke M Aruna
Ay, Run make sample in the asterisk src dir3. And check the etc asterisk dir3 for sample config files. If you are not clear after reading contact me goksie at gmail. Thanks On 5/30/10, ayodele abejide ayodeleabej...@hotmail.com wrote: Hi everyone, I want to Implement asterisk on my

Re: [asterisk-users] protocol used to connect Asterisk and GSM core network (MSC)

2010-04-15 Thread Goke M Aruna
MSC support SS7/ISUP, so my Asterisk can receive calls. What is the benefits if I use ISDN instead of ISUP/SS7 and vice versa. Thanks. --- On *Wed, 4/14/10, Goke M Aruna gok...@gmail.com* wrote: From: Goke M Aruna gok...@gmail.com Subject: Re: [asterisk-users] protocol used to connect

Re: [asterisk-users] protocol used to connect Asterisk and GSM core network (MSC)

2010-04-14 Thread Goke M Aruna
Hello Huu, use E1/SS7 signaling or if you MSC speak SIP, then use SIP. Thanks On Tue, Apr 13, 2010 at 11:46 AM, huu giang huugiang...@yahoo.com wrote: Hi all, My Asterisk connect to GSM core network (connect directly to MSC) through E1 lines. What the kind of protocol is used ?. It is

Re: [asterisk-users] protocol used to connect Asterisk and GSM core network (MSC)

2010-04-14 Thread Goke M Aruna
Aruna gok...@gmail.com* wrote: From: Goke M Aruna gok...@gmail.com Subject: Re: [asterisk-users] protocol used to connect Asterisk and GSM core network (MSC) To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Date: Wednesday, April 14, 2010, 1:50 AM

Re: [asterisk-users] protocol used to connect Asterisk and GSM core network (MSC)

2010-04-14 Thread Goke M Aruna
soft không hổ trợ, anh cần mua gói phần mền SS7 để cài đặt vào tổng đài để chúng làm việc với giao thức SS7. --- On Wed, 4/14/10, Goke M Aruna gok...@gmail.com wrote: From: Goke M Aruna gok...@gmail.com Subject: Re: [asterisk-users] protocol used to connect Asterisk and GSM core network

Re: [asterisk-users] how to start callerid for india

2010-03-20 Thread Goke M Aruna
Hi, Edit your logger.conf, set messages in debug mode, make test incoming and outgoing calls. Copy the log in message dirz3* and post. Goke On 3/20/10, Zeeshan Zakaria zisha...@gmail.com wrote: Does your regular phone shows callerid on this line. If the service provider is sending the

Re: [asterisk-users] Dial Plan Application(main-menu)

2009-11-22 Thread Goke M Aruna
Do you have the main-menu sound file in the correct format? Goksie On 11/20/09, Steve Edwards asterisk@sedwards.com wrote: On Fri, 20 Nov 2009, aster...@opensourcesolution.in wrote: the problem is that when call comes it answers but backgroup main menu dosent play,for test purpose i had