Re: [asterisk-users] Simple Queue question

2009-04-03 Thread Haim Dimer
I have, and it only works for SIP. I also have IAX2 phones connected ... On Fri, Apr 3, 2009 at 5:39 AM, Lenz Emilitri lenz.lo...@gmail.com wrote: You tried setting the call limit for the Agent's phone? l. 2009/4/3 Steve Edwards asterisk@sedwards.com On Thu, 2 Apr 2009, Haim Dimer

[asterisk-users] Simple Queue question

2009-04-02 Thread Haim Dimer
Hello, I have a fairly standard call center. I'm running 1.4.23.1. I am trying to get a mechanism where : 1- Employee A can have the phone at his desk ring when a call comes in the queue 2- When already on a call, employee A does not hear a beep in his phone because another call is trying to come

[asterisk-users] macro-stdexten question

2009-03-03 Thread Haim Dimer
I am running asterisk 1.4 and the Digium GUI SVN-branch-2.0-r4489. When one phone calls another, I see the following on the console (here, 6223 dials 6123) -- Executing [6...@dlpn_defaultdialplan:1] Macro(IAX2/6223-10489, stdexten|6123|SIP/6123IAX2/6123) in new stack -- Executing

Re: [asterisk-users] macro-stdexten question

2009-03-03 Thread Haim Dimer
Thanks Tzafrir, but my questions remains :-) Who's calling this macro if all I can find in the /etc/asterisk files in the definition of the macro, not any part of the dialplan actually calling it. Here, check this out: r...@asterisk-server:/etc/asterisk# grep stdexten *

Re: [asterisk-users] macro-stdexten question

2009-03-03 Thread Haim Dimer
The trace showed: -- Executing [6...@dlpn_defaultdialplan:1] Macro(IAX2/6223-10489,stdexten|6123|SIP/6123IAX2/6123) in new stack Which means that this channel was in context DLPN_DefaultDialPlan , extension 6123 in the dialplan . Next step: dialplan show 6...@dlpn_defaultdialplan

Re: [asterisk-users] Question about Do Not Disturb

2009-02-27 Thread Haim Dimer
Thank you Gordon and Alexander. With your help, I got it working like so: [app-dnd-on] exten = *78,1,Answer exten = *78,n,NoOp(${CALLERID(num)} is going on DND ACTIVE) exten = *78,n,Set(DB(DND/${CALLERID(num)})=On) exten = *78,n,Playback(do-not-disturbactivated) exten = *78,n,Hangup

[asterisk-users] Question about Do Not Disturb

2009-02-26 Thread Haim Dimer
Hello, Some of my users have phones lacking a DND button. I need to provide an extension they can dial that will put them in DND, i.e. tell the server not to send them any calls until they get off the DND. I've researched it for almost 3 days now and tried a range of configurations. I'm