Re: [asterisk-users] Queues: Knowing when a caller is position 1 (agent phone ringing)

2013-08-04 Thread Timothy Smith
://wiki.asterisk.org/wiki/display/AST/Asterisk+11+Application_Queue Mitch On 08/03/2013 12:45 PM, Timothy Smith wrote: Hello Folks, I am setting up a call center but we have few agents so one agent is able to handle calls of different languages and different queues. For the agent to identify

Re: [asterisk-users] Queues: Knowing when a caller is position 1 (agent phone ringing)

2013-08-04 Thread Timothy Smith
) [sub-QueueConnected] ; this runs on the agent/member's channel exten =s,1,NoOp() ; whatever you need to do here same =n,Return() See https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+Application_Queue Mitch On 08/03/2013 12:45 PM, Timothy Smith wrote: Hello Folks, I am

[asterisk-users] Queues: Knowing when a caller is position 1 (agent phone ringing)

2013-08-03 Thread Timothy Smith
Hello Folks, I am setting up a call center but we have few agents so one agent is able to handle calls of different languages and different queues. For the agent to identify the caller, I want a popup to appear as the phone starts to ring with the caller's number, language (selected in the IVR),

[asterisk-users] Converting MP3 files to wav for Asterisk

2011-03-02 Thread Timothy Smith
Hi, I am running a service where I play full songs but MP3 files kept on crashing my server. I resorted to wav but the quality is really poor after converting..or even sometimes not audible at all! Do you guys know of a better way I can convert mp3 to wav and restore quality? Below is the script

[asterisk-users] MP3 Crashing Asterisk

2011-02-04 Thread Timothy Smith
Hi Users, I have a problem with some of my mp3 files. they crash the system (Asterisk 1.6.2.14 on a x86_64 running Fedora 13 ) when it tries to play them. Unfortunately the logs do not give me a clear fault or cause of crash but i can clearly see that ts because of the MP3 files. Its the way some

Re: [asterisk-users] MP3 Crashing Asterisk

2011-02-04 Thread Timothy Smith
: On Friday 04 Feb 2011, Timothy Smith wrote: Hi Users, I have a problem with some of my mp3 files. they crash the system (Asterisk 1.6.2.14 on a x86_64 running Fedora 13 ) when it tries to play them. Some distros used to use mpg321 instead of mpg123  (early versions of which used to suffer from

Re: [asterisk-users] MP3 Crashing Asterisk

2011-02-04 Thread Timothy Smith
On Fri, Feb 4, 2011 at 7:32 PM, A J Stiles asterisk_l...@earthshod.co.uk wrote: (Putting everything back into the right order, and stripping out unnecessary bits, for the sake of anybody searching the archives in future.) Thanks! On Friday 04 Feb 2011, Timothy Smith wrote: On Fri, Feb 4

[asterisk-users] Manuplating Queue

2010-09-04 Thread Timothy Smith
Hi, I am implimenting a solution for a radio station where by calls are first received by an attendant, who interviews the caller and then places the call in a queue along with some information about the caller. The radio presenter can then choose which call to pick up depending on those in the

Re: [asterisk-users] Manuplating Queue

2010-09-04 Thread Timothy Smith
(a good receptionist console), but we don't have time to create one for our own usage, and many solutions over the web are not compatible with our Asterisk version (1.6.2.x). Hope this helps.     Hoggins! Le 04/09/2010 14:42, Timothy Smith a écrit : Hi, I am implimenting a solution

Re: [asterisk-users] Fwd: Asterisk With Cisco Voice Router

2009-05-18 Thread Timothy Smith
, 2009 at 3:44 PM, David Backeberg dbackeb...@gmail.com wrote: On Sat, May 16, 2009 at 10:22 AM, Timothy Smith timotsm...@gmail.com wrote: I have finally managed to get voice working. I both parties can hear each other. The problem was nating. Our network is fairly big and these machines are atleast

[asterisk-users] Re: Asterisk With Cisco Voice Router

2009-05-18 Thread Timothy Smith
Thank David and Neeraj for your input. Neeraj, I posted the configs in my first post, but i've also attached some extracts here. they haven't changed much. David, You're absolutely right and i think the problem could be the reverse dial-peer or DTMF configuration. I think I have the

[asterisk-users] Fwd: Asterisk With Cisco Voice Router

2009-05-16 Thread Timothy Smith
Hi, In our office, we're slowly migrating from a cisco call manager set up to asterisk. Problem is management doesn't want to buy any other hardware  as they had already invested a lot in cisco. The main cause of this is asterisk's added features like unique FAX number for everyone in the company

Re: [asterisk-users] Fwd: Asterisk With Cisco Voice Router

2009-05-16 Thread Timothy Smith
: On 16 May 2009, at 12:46, Timothy Smith wrote: blah Has anyone had the above set up working successfully? Attached are some confs. Thanks a lot for your assistance. Check about the sip.conf 'insecure' option. I have had to use it in the past for similar stuff. I think it was 'insecure=very

Re: [asterisk-users] Fwd: Asterisk With Cisco Voice Router

2009-05-16 Thread Timothy Smith
...@gmail.com wrote: On Sat, May 16, 2009 at 7:46 AM, Timothy Smith timotsm...@gmail.com wrote: I have added the 3845 router as my SIP gateway (on asterisk 1.6.0.9), and also a dialpeer to forward on the router to forward calls to my asterisk. It works properly but the problem is there is NO AUDIO! I have

Re: [asterisk-users] Asterisk + Cisco Call Manager

2009-04-04 Thread Timothy Smith
: On Thu, Apr 2, 2009 at 12:07 PM, Timothy Smith timotsm...@gmail.com wrote: In our office, we're migrating from a Cisco set up to Asterisk. What is the goal of doing this migration? Plenty of people do a blended environment with Cisco doing what Cisco does well and Asterisk doing what Asterisk does

[asterisk-users] Asterisk and Call Manager

2009-04-03 Thread Timothy Smith
Hi, In our office, we're migrating from a Cisco set up to Asterisk. We'd like to do it gradually, so I've added an asterisk server as an H.323 gateway to the call manager so out going calls are going through asterisk. So far so good. Am now faced with the challenge relaying incoming calls from

[asterisk-users] Asterisk + Cisco Call Manager

2009-04-02 Thread Timothy Smith
Hi, In our office, we're migrating from a Cisco set up to Asterisk. We'd like to do it gradually, so I've added an asterisk server as an H.323 gateway to the call manager so out going calls are going through asterisk. So far so good. Am now faced with the challenge relaying incoming calls from

[asterisk-users] MusicOnHold from a Sound card

2008-10-31 Thread Timothy Smith
Hi, I would like to get musiconhold from a sound card. This is because I want to kind of be a DJ and easily change the music playing, etc. However, I followed the instructions at http://www.voip-info.org/wiki-Asterisk+config+musiconhold.conf and other tutorials on the net but no success. I have

[asterisk-users] Music On Hold (from a Sound card) Help

2008-10-30 Thread Timothy Smith
Hi, I would like to get musiconhold from a sound card. This is because I want to kind of be a DJ and easily change the music playing, etc. However, I followed the instructions at http://www.voip-info.org/wiki-Asterisk+config+musiconhold.conf but no success. i have [mycustom] mode=custom

[asterisk-users] Problems with Analog - SIP phone conversations

2008-04-04 Thread Timothy Smith
Hi, Could someone please help me with this? I have a new asterisk box running asterisk 1.2.24 on open suse 10.3 on an acer aspire motherboard. It has a TDM card with 3 fxos and 1 FXS, where an incoming line is plugged and also analog phone plugged to the FXS port. Am faced with the problems

[asterisk-users] Problems with analog - SIP phone confif\gurations

2008-04-03 Thread Timothy Smith
Hi, I have a new asterisk box running asterisk 1.2.24 on open suse 10.3 on an acer aspire motherboard. It has a TDM card with 3 fxos and 1 FXS, where an incoming line is plugged and also analog phone plugged to the FXS port. Am faced with the problems below. - For conversations between analog

[asterisk-users] FXO Hangs up automatically

2007-11-20 Thread Timothy Smith
Hi, I'm having problems using a TDM400P Card. I put my SIM card in a Nokia Premicell and connected it to a TDM400P card but when I make calls to the number, it hangs up automatically. The card also can't call out. Any ideas? I've searched the archives without much success. I appreciate all your