Eric would you be so kind as to assist me in setting up an acd que in astersik?
ALso I am interested in your domain name rocketgaming.com is that an
organization your involved with.
On Tue, 29 Mar 2005 21:50:38 -0600, Eric Rees <[EMAIL PROTECTED]> wrote:
> I have a simple 4 person ACD queue using
]
[mailto:[EMAIL PROTECTED] On Behalf Of Umar Sear
Sent: Thursday, March 31, 2005 1:11 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] ACD queue question
are you restarting asterisk or reloading after changing you
configuration.
Umar
On Wed, 30 Mar 2005
gt; From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Joe
> Dennick
> Sent: Wednesday, March 30, 2005 6:49 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [Asterisk-Users] ACD queue question
>
> Using which strategy? Reme
- Non-Commercial Discussion
Subject: RE: [Asterisk-Users] ACD queue question
That's what I thought would happen, but after about an hour and 100 or
so incoming calls, it was still ringing the agents in the order that
they were listed in the agents.conf file.
-Original Message-
From: [EMAIL
esday, March 29, 2005 10:04 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] ACD queue question
The first call for each agent probably goes that way, but then after a
few calls have rolled through the queue, the strategy you specify (like
Leas
, March 29, 2005 9:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] ACD queue question
I have a simple 4 person ACD queue using the AgentCallback function. No
matter what strategy I use, anytime someone calls into the queue
asterisk dials the agents in the
I have a simple 4 person ACD queue using the AgentCallback function. No
matter what strategy I use, anytime someone calls into the queue
asterisk dials the agents in the order that they are listed in the
agents.conf file. This doesn't seem right to me, or am I wrong.
ubject: RE: [Asterisk-Users] ACD Queue question.
>-Original Message-
>From: Ronald Hartmann [mailto:[EMAIL PROTECTED]
>Sent: Monday, January 10, 2005 8:46 PM
>To: asterisk-users@lists.digium.com
>Subject: [Asterisk-Users] ACD Queue question.
>
>
>Queues.conf
>-Original Message-
>From: Ronald Hartmann [mailto:[EMAIL PROTECTED]
>Sent: Monday, January 10, 2005 8:46 PM
>To: asterisk-users@lists.digium.com
>Subject: [Asterisk-Users] ACD Queue question.
>
>
>Queues.conf
>
>Is it possible to have
Queues.conf
I understand that by setting the variable “context”,
I can have asterisk drop a call out of the ACD Queue and send it to the context_location specified by the context variable;
Is it possible to have asterisk only drop out of the queue
if only a certain
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