Hi All,
I need a function that I believe isn't available in Asterisk, but I
don't know if I'm correct about this.
I have a queue and I want agents that are in that queue to have the
ability to answer a call in the queue with calling an extention. For
example, if I'm an agent and my
Hi Attilla,
I'm not sure if there is something like that available or not, but I
know there are some alternatives. You can set the time out limit to say
15 seconds, which for me is about 3-4 rings on the phone before it goes
looking for the next agent. The other option you can manually remove
On Jun 4, 2006, at 10:33 PM, Kevin Smith wrote:
Hi Attilla,
I'm not sure if there is something like that available or not, but
I know there are some alternatives. You can set the time out limit
to say 15 seconds, which for me is about 3-4 rings on the phone
before it goes looking for
Attilla De Groot wrote:
Hi All,
I have a queue and I want agents that are in that queue to have the
ability to answer a call in the queue with calling an extention. For
example, if I'm an agent and my colleague forgot to logout I could
take the call when his phone is still ringing without
Attilla De Groot wrote:
On Jun 4, 2006, at 10:33 PM, Kevin Smith wrote:
Hi Attilla,
I'm not sure if there is something like that available or not, but I
know there are some alternatives. You can set the time out limit to
say 15 seconds, which for me is about 3-4 rings on the phone before
