----- Original Message -----
Sent: Tuesday, January 24, 2006 7:34
AM
Subject: [Asterisk-Users] Fw: setting
outgoing caller ID by the queue anextension is logged into
Greetings fellow list members,
I am trying to add some tricky functionality to
Asterisk dialplan and I was curious if anyone else has come up with a solution
to something like this.
Basically I have phone representatives that log
into one of several queues (not using chan Agent, we log in by the
extension), and frequently these agents have to make attended transfer calls
to outside numbers. This transfer basically amounts to a new outgoing
call. I have been asked to set the caller ID for these outgoing calls
based on the queue the phone representative is currently logged in
to.
Unfortunetly I cannot think of a way to do
this. The incomming and outgoing calls are two different calls. I
have considered using DBPut and DBGet to store this information in a
database. This might work, but I am also concerned about the overhead
involved. I cannot think of a way to do this using global variables
since I need to store a seperate value for each extension.
Has anyone run into an issue like this and come
up with a solution? Any thoughts are much appreciated.
Thank you,
Franklin Webb
Assistant IT Project Leader
Inter Media Marketing Solutions
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