I'm working on an IVR that gives the users the option (number 5 in the main
menu) to dial by extension:
exten = 5,1,Set(TIMEOUT(digit)=5) ; Dial Extension
exten = 5,2,Set(TIMEOUT(response)=10)
exten = 5,3,Background(LCL/prompt-60)
exten = 5,4,WaitExten(15)
When going option 5 you
When going option 5 you can dial some extensions such as 2802, it goes to the
extension (all extens start with 28 on the
system). However, just dialing something random like 2929 sends the caller
to option 2 of the main menu or 1010 sends
the caller to menu option 1 from the main menu.
Brillian, thanks very much. I had actually tried the second context myself but
looking back at my attempts I can see
where I went wrong.
Thanks again for the help.
Cheers!!!
Time Bandit wrote:
When going option 5 you can dial some extensions such as 2802, it goes to the
extension (all extens