IPSwitchBoard Version 0.123 - 17 July 2005
* Queue Analysis has been added to IPSwitchBoard.
In order to properly manage ACD queues, it is important to be able to keep
track of details of call setups and teardowns in much greater detail than
traditional call detail records provide. In order to sup
IPSwitchBoard Version 0.123 - 17 July 2005
* Queue Analysis has been added to IPSwitchBoard.
In order to properly manage ACD queues, it is important to be able to keep
track of details of call setups and teardowns in much greater detail than
traditional call detail records provide. In order to