For the past week or two, our customers who have Polycom phones have
been experiencing a problem... but our customers with Cisco phones do
not have this problem.
The phones in question are:
Polycom SoundPoint IP300 (firmware 1.3.1 or 1.3.4)
Polycom SoundPoint IP500 (firmware 1.3.1 or 1.3.4)
I am new to the sip side of things and have a question regarding
ringback. I don't hear ringback when using the sjphone softphone when
dialing internal extensions. It's fine when dialing outside over the
pstn.
Is this a issue of the softphone, configuration or sip in general?
Thank you,
-gcc
