I was asked today if we could somehow have a trainee on the phone with a
supervisor conferenced in, but somehow have it so anything the
supervisor says is only heard by the trainee and not the customer.
Is there a feature like that?
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On Fri, Sep 28, 2012 at 5:27 PM, Adam Moffett adamli...@plexicomm.net wrote:
I was asked today if we could somehow have a trainee on the phone with a
supervisor conferenced in, but somehow have it so anything the supervisor
says is only heard by the trainee and not the customer.
Is there a