On 7/6/2011 4:36 AM, bilal ghayyad wrote:
Hi All;
I know that incoming calls for the agent can be recorded, but how I can let the
outbound calls for the agents to be recorded? I can determine the directory to
store the outbound calls of the agents to be other than the directory to store
the i
> Hi All;
>
> I know that incoming calls for the agent can be recorded, but how I can let
> the outbound calls for the agents to be recorded? I can determine the
> directory to store the outbound calls of the agents to be other than the
> directory to store the incoming calls of the agents?
>
Hi All;
I know that incoming calls for the agent can be recorded, but how I can let the
outbound calls for the agents to be recorded? I can determine the directory to
store the outbound calls of the agents to be other than the directory to store
the incoming calls of the agents?
Regards
Bilal