Just to be sure that I am working in the right direction.
To do ACD, then I have to configure queue.conf and agent.conf?
One more question: if the agent needs to be in the NotReady state, then how
this can be acheived?
Regards
Bilal
-
FreeBPX calls them Ring Groups,
Hi All;
To be able to distribute the incoming calls on a group of extensions, is there
huntgroup in Asterisk? Or what I have to use?
I need first call to be send for extension 500 and second call to be send for
extension 501 and third call to be send for extension 502 and fourth call to be
-users@lists.digium.com
Subject: [asterisk-users] Distributing the incoming calls and the
huntgroup
Hi All;
To be able to distribute the incoming calls on a group of extensions, is
there huntgroup in Asterisk? Or what I have to use?
I need first call to be send for extension 500 and second call
