Hi all,
I am trying to understand how I can get a simple IVR scenario to work
properly (having already removed most of my hair...).
The basic requirement is as follows:
* Caller arrives at our main number
* Caller is greeted and then told they can enter an extension number, if
known, or wait
On Fri, Jul 17, 2009 at 4:22 AM, Alan Lord (News)alansli...@gmail.com wrote:
* Caller arrives at our main number
* Caller is greeted and then told they can enter an extension number, if
known, or wait and their call will be connected to an available rep.
* The IVR then dials a group of
On 17/07/09 16:30, David Backeberg wrote:
On Fri, Jul 17, 2009 at 4:22 AM, Alan Lord (News)alansli...@gmail.com
wrote:
* Caller arrives at our main number
* Caller is greeted and then told they can enter an extension number, if
known, or wait and their call will be connected to an available
