Yes it will work. One interesting option here is adding to the MOH an
invitation to exit and leave your number and the CC will call you back.
Helps you smooth the load during peak times, reduces staff and everyone
wins :)
l.
2013/8/27 Gopalakrishnan N
> Hi,
>
> Will Keypress option will work w
also if am not wrong queue timeout will also applicable for this.. !
On Wed, Aug 28, 2013 at 11:37 PM, Gopalakrishnan N <
gopalakrishnan...@gmail.com> wrote:
> oh great thanks...
>
>
> On Wed, Aug 28, 2013 at 1:12 PM, Satish Barot
> wrote:
>
>> Yes you can. Check the 'context' parameter in queu
oh great thanks...
On Wed, Aug 28, 2013 at 1:12 PM, Satish Barot wrote:
> Yes you can. Check the 'context' parameter in queues.conf. When caller
> presses a single digit extension while waiting in a queue, (s)he'll be
> taken out of queue to this context. Then you can send caller to different
>
Yes you can. Check the 'context' parameter in queues.conf. When caller
presses a single digit extension while waiting in a queue, (s)he'll be
taken out of queue to this context. Then you can send caller to different
queue from this context.
--Satish Barot
Ahmedabad, India.
+919978599700
On Wed,
Hi,
Will Keypress option will work when am in the queue and hearing MoH?
Lets say a caller is waiting in queue and while he is hearing MoH, can he
key in some DTMF and go to some other queue? is that possible?
Regards
--
_
-- Ba
