Hello,

Does anybody knows how to make call to leave the queue when all agents in
that queue are busy?

Right now it tries to dial busy members and does not leave queue:


    -- Got SIP response 486 "Busy Here" back from 172.16.2.160
    -- SIP/118-082252a8 is busy
    -- Called SIP/118
    -- Got SIP response 486 "Busy Here" back from 172.16.2.160
    -- SIP/118-082252a8 is busy
    -- Called SIP/118
    -- Got SIP response 486 "Busy Here" back from 172.16.2.160


How to avoid that? I want to go to the next extension when all agents in the
queue are busy.

Thanks for help.

 

Regards/Pagarbiai,
Mindaugas Kezys

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