Re: [asterisk-users] Problem w/ PC port on Polycom 335

2012-01-04 Thread Mike Diehl
We did get this fixed. Turns out that my tech didn't reboot the phone after disabling the vlan configuration. He's new and still learning. Thank you for your time and suggestions. On Monday 02 January 2012 6:04:49 pm Jim DeVito wrote: Agreed. Check the switch for some kind of port security.

[asterisk-users] Problem w/ PC port on Polycom 335

2012-01-02 Thread Mike Diehl
Hi all, I've got a batch of Polycom 335's that I'm trying to get setup. The phone works fine, but when I plug a PC into the PC port on the back, the PC can't get to the Internet. I've turned off all of the VLAN configuration. I've never had this problem before, so I'm at a loss as to how

Re: [asterisk-users] Problem w/ PC port on Polycom 335

2012-01-02 Thread Doug Lytle
Mike Diehl wrote: Usually, it just works... Any ideas? I've seen this before. One of our facilities have 'smart or managed' switches that have caused no ends of problems, including preventing computers plugged into the phones not having network access. You may want to review your

Re: [asterisk-users] Problem w/ PC port on Polycom 335

2012-01-02 Thread Jim DeVito
Agreed. Check the switch for some kind of port security. Most of the time this would disable the interface if more than one MAC is present but you never know. Are there blinky lights on the pc? Also if provisioning via some sort of server check the MAC-boot log that the pgone uploads. Good