Use Local Channels and hints to combine SIP/MOM and SIP/MOMMobile into a
single extension you add to the queue.
extensions.conf:
[queue-phones]
exten => MOM,1,Dial(SIP/MOM/MOMMOBILE,60,tkw)
exten => MOM,hint,SIP/MOM/MOMMOBILE
exten => DAD,1,Dial(SIP/DAD/DADMOBILE,60,tkw)
exten =>
I have a Asterisk set up. In this, I want to use queues.
Now I want to group "agents" into groups, such as so if one phone in a group
is busy, the whole group is considered busy.
Eg:
Group1:
SIP/Dad
SIP/DadsMobile
Group2:
SIP/Mom
SIP/MomsMobile
If there is three persons in