Re: [asterisk-users] Queue grouping - how can it be implemented?

2016-06-15 Thread John Kiniston
Use Local Channels and hints to combine SIP/MOM and SIP/MOMMobile into a single extension you add to the queue. extensions.conf: [queue-phones] exten => MOM,1,Dial(SIP/MOM/MOMMOBILE,60,tkw) exten => MOM,hint,SIP/MOM/MOMMOBILE exten => DAD,1,Dial(SIP/DAD/DADMOBILE,60,tkw) exten =>

[asterisk-users] Queue grouping - how can it be implemented?

2016-06-15 Thread Sebastian Nielsen
I have a Asterisk set up. In this, I want to use queues. Now I want to group "agents" into groups, such as so if one phone in a group is busy, the whole group is considered busy. Eg: Group1: SIP/Dad SIP/DadsMobile Group2: SIP/Mom SIP/MomsMobile If there is three persons in