Re: [asterisk-users] Queue still tries to ring agent when busy

2009-12-15 Thread Alec Davis
. To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Queue still tries to ring agent when busy When agents are on the phone, and the CLI queue show command shows their status as busy, the queue still tries to send them calls. Running Asterisk 1.6.0.17 and using

[asterisk-users] Queue still tries to ring agent when busy

2009-12-14 Thread Mike Clark
When agents are on the phone, and the CLI queue show command shows their status as busy, the queue still tries to send them calls. Running Asterisk 1.6.0.17 and using AddQueueMember to dynamically add agents. ringinuse is set to no for queue. Agents are using Polycom 430s. dialplan: exten =