Dear Paul;
I got to know the reason for the problem, it is becaused I have to use
SIP/bilal instead of SIP/599 as user configured as bilal in the sip.conf and
not 599.
But I am still having some points that are really not clear and causing a
problem:
1) If I need to login via the agent ID,
Hi All;
Asterisk version is 1.8.4
The call is going to the queue but it is not routing to the agent which is
logged in.
I am afraid that I am missing a parameter to be set or enable or disable in the
queues.conf so it is causing not to route for the interface.
I am getting the following error
On 11-07-23 01:18 PM, bilal ghayyad wrote:
Hi All;
Asterisk version is 1.8.4
The call is going to the queue but it is not routing to the agent which is
logged in.
I am afraid that I am missing a parameter to be set or enable or disable in the
queues.conf so it is causing not to route for the