Carlos Chavez wrote:
On Fri, 2007-05-18 at 16:42 -0600, Anthony Francis wrote:
Use the cdr's, who wont know who but at least which phone did it.
I tried following the CDR but if I dial extension 4000 and extension
4002 picks up the call using *8 the CDR says that extension
Anthony Francis wrote:
Carlos Chavez wrote:
On Fri, 2007-05-18 at 16:42 -0600, Anthony Francis wrote:
Use the cdr's, who wont know who but at least which phone did it.
I tried following the CDR but if I dial extension 4000 and extension
4002 picks up the call using *8 the CDR says
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Carlos Chavez wrote:
On Fri, 2007-05-18 at 16:42 -0600, Anthony Francis wrote:
Use the cdr's, who wont know who but at least which phone did it.
I tried following the CDR but if I dial extension 4000 and extension
4002 picks up the call
Is there a way to know who picked up a call using *8? A customer wants
to know if someone is picking up their calls when they are not at their
desk.
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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Use the cdr's, who wont know who but at least which phone did it.
Carlos Chavez wrote:
Is there a way to know who picked up a call using *8? A customer wants
to know if someone is picking up their calls when they are not at their
desk.
On Fri, 2007-05-18 at 16:42 -0600, Anthony Francis wrote:
Use the cdr's, who wont know who but at least which phone did it.
I tried following the CDR but if I dial extension 4000 and extension
4002 picks up the call using *8 the CDR says that extension 4000
ANSWERED the call. It does