Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-20 Thread Niccolò Belli
Hi, I already considered such a solution: I will have lots of loops and the customer will loose its position if someone else who called later will find the queue 'ready to join' before him. I will also have a music on hold mismatch when he will join the queue and I will loose all the benefits of th

Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-20 Thread Miguel Molina
Niccolò Belli escribió: No one can help me? Darkbasic Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto: 2009/10/17 Paul Hales : I have used the group function to limit the calls entering a queue for a similar reason to yourself. But I do not want to limit the calls entering

Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-20 Thread Ron Arts
Niccolò Belli schreef: > No one can help me? > Maybe you should explain your problem in more detail? Ron > Darkbasic > > Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto: >> 2009/10/17 Paul Hales : >>> I have used the group function to limit the calls entering a queue for a >>> similar reas

Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-20 Thread Niccolò Belli
No one can help me? Darkbasic Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto: > 2009/10/17 Paul Hales : >> >> I have used the group function to limit the calls entering a queue for a >> similar reason to yourself. > > But I do not want to limit the calls entering a queue (I can already > do

Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-18 Thread Niccolò Belli
2009/10/17 Paul Hales : > > I have used the group function to limit the calls entering a queue for a > similar reason to yourself. But I do not want to limit the calls entering a queue (I can already do it with maxlen= in queues.conf), people should wait in the queue until an operator hang up. Is

Re: [asterisk-users] how to limit the calls leaving a queue?

2009-10-17 Thread Paul Hales
I have used the group function to limit the calls entering a queue for a similar reason to yourself. PaulH Niccolò Belli wrote: > Hi, > I explain what I want to do.. > All the operators share their phones. The number of the operator isn't > constant, so it's possible that two operators share al

[asterisk-users] how to limit the calls leaving a queue?

2009-10-17 Thread Niccolò Belli
Hi, I explain what I want to do.. All the operators share their phones. The number of the operator isn't constant, so it's possible that two operators share all the phones. They need to move all around, so they pick up the first phone they find. If there are only few operator is very annoying for t