Hi, I already considered such a solution: I will have lots of loops
and the customer will loose its position if someone else who called
later will find the queue 'ready to join' before him.
I will also have a music on hold mismatch when he will join the queue
and I will loose all the benefits of th
Niccolò Belli escribió:
No one can help me?
Darkbasic
Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto:
2009/10/17 Paul Hales :
I have used the group function to limit the calls entering a queue for a
similar reason to yourself.
But I do not want to limit the calls entering
Niccolò Belli schreef:
> No one can help me?
>
Maybe you should explain your problem in more detail?
Ron
> Darkbasic
>
> Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto:
>> 2009/10/17 Paul Hales :
>>> I have used the group function to limit the calls entering a queue for a
>>> similar reas
No one can help me?
Darkbasic
Il 18 ottobre 2009 15.49, Niccolò Belli ha scritto:
> 2009/10/17 Paul Hales :
>>
>> I have used the group function to limit the calls entering a queue for a
>> similar reason to yourself.
>
> But I do not want to limit the calls entering a queue (I can already
> do
2009/10/17 Paul Hales :
>
> I have used the group function to limit the calls entering a queue for a
> similar reason to yourself.
But I do not want to limit the calls entering a queue (I can already
do it with maxlen= in queues.conf), people should wait in the queue
until an operator hang up.
Is
I have used the group function to limit the calls entering a queue for a
similar reason to yourself.
PaulH
Niccolò Belli wrote:
> Hi,
> I explain what I want to do..
> All the operators share their phones. The number of the operator isn't
> constant, so it's possible that two operators share al
Hi,
I explain what I want to do..
All the operators share their phones. The number of the operator isn't
constant, so it's possible that two operators share all the phones.
They need to move all around, so they pick up the first phone they find.
If there are only few operator is very annoying for t