Hi!
Trying to understand how wrapuptime is working...
I have written a small php script that let agents log in/out
off a queue. That part is working as a clock but wrapuptime
is not doing what I expect.
Input Interiör - Queue Manager
0317998989 has 0 calls (max unlimited) in 'rrmemory'
As it is done today, the wrap-up time is not terribly useful in Asterisk, as
it is fixed-length. If you need to implement it in a real-life scenario, it
would be better to pause the agent when the call is through and have him
unpause manually when he's done the wrap-up; this way you get a
voip technocrat [EMAIL PROTECTED] wrote:
my aim is every call needs have wrapuptime of 5000 ms but when ever a
call comes its directly connecting not wating any more.
your views will be highly regarded
with regards
I'm using AddQueueMember.. for me, wrapuptime only seems to work from the
hello list,
i have problem when i am useing wrapuptime with
agents.conf
my agents.conf looks like this
[agents]
autologoff=15
musiconhold = default
wrapuptime=5
group=1
agent = 1001,4321,Mark Spencer
recordagentcalls=yes
my aim is every call needs have wrapuptime of 5000 ms
but when
